Dialing ITSP from obi110 without "primary line to call out" checked?
jimates:
I never noticed that speed dialing didn't really require the #. The call goes out 2 seconds after pressing a single digit.
I confirmed with support that this is the intended action, but it is not a good one. Suppose you were injured and needed to dial 911. 2 seconds after pressing the first digit it would speed dial to the #9 place holder.
I never knew 911 was such a concern until we started discussing this device on the other forums.
This is actually a concern for anyone that may dial slow or have their attention directed away from the phone during dialing. 2 seconds is nothing. I often have to go back and look at a number while dialing.
The Obi's speed dial feature does not require entering a symbol after a digit(s). This means that if you dial 9, the call will go out to the number in speed dial 9 unless you press another digit within 2 seconds. If you dial 91 the call will go out to speed dial 91 unless you press another digit within 2 seconds.
If there is no number in speed dial for the digits entered, the system will return a busy tone and no more digits can be entered for dialing. This will require starting over with the dialing process.
This may not seem a concern for many but like I said, I never realized how many people are really concerned with the reliability of 911.
Not to mention the frustration of placing many incorrect numbers by pausing during dialing.
jimates:
Quote from: RonR on April 13, 2011, 06:53:42 pm
If you dial a Speed Dial (1 - 99) followed by a '#', there are no delays. A '#' in a Speed Dial isn't needed as there's no delays once the Speed Dial is selected.
If you want Speed Dials (or any other rule) to have a longer timeout, simply add an 'Sx'. For Speed Dials:
|[1-9]S4|[1-9][0-9]S4|
When you're allowed to dial a variable number of digits, there's no way to know when you're done except for a timeout or a '#'. Set a timeout that makes you happy, and then get into the habit and teach others to always terminate their dialing with a '#'.
I don't think the user should have to edit the settings to keep the device from dialing (what some would see as) prematurely. I have never used a device that didn't require entering a symbol after a digit to direct the call via speed dial.
And I don't think requiring the # entry after the digit(s) will be seen as a inconvenience.
QBZappy:
jimates,
We saw a fair amount of discussion and effort from people on this forum trying to get 911 working properly using the OBi. It looks like we may have to plug a couple of holes that were overlooked to have a fail safe 911 call strategy in the home.
It seems that the speed dial slot 9 and 91 should also be populated with the local 911 10 digit number as you suggested in your 911 guide. A bit paranoid but one never knows.
jimates:
That is a work around, but in my area the number given to me is the NON EMERGENCY NUMBER which is just a dispatcher and may ring many times before being answered.
Evidently you just can't get them to understand what is needed when you say an alternate number for emergency calls.
Just like trying to get someone to realize it is easier to just change this shortfall instead of telling the user they can do it through configurations. I am speaking of Obihai support, not RonR, that told me that in an email.
QBZappy:
jimates,
Hi,
I was looking for the Montreal 911 10 digit number as well. I stumbled upon this thread on DSL Reports. Interesting read about someone else tying to accomplish the same thing. It sounds similar to what you experienced. Have a look.
http://www.dslreports.com/forum/r21304684-10-digit-number-to-replace-dialling-911-in-Montreal
Navigation
[0] Message Index
[#] Next page
[*] Previous page