Delete Soft Phone from OBiTalk Dashboard?

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RonR:
You sure it's Auto Provisioning that's disabled?  People sometimes see Auto Firmware Update as disabled and mistake it for Auto Provisioning.

With Auto Provisioning disabled, all your changes should stick.  Make sure you're clicking the Submit button at the bottom of each page before leaving that page (if changes have been made) and before rebooting.

I'm able to set Speed Dial #1 , so you should be able to also.

bitstopjoe:
 Positve it is Auto Provisioning and yep clicking submit and then reboot. I refresh the page after the reboot is complete and check user setting, speed dial, and it is back to the softphone in slot #1..

 I have been playing with it since I got my OBi100 April 1st with no success. I didn't want to bother anyone here since I was sure I would figure it out. Not so far :)

 I do appreciate your help though and I guess I will keep trying.

 EDIT: I just tried again and this time it took!! BUT when I go to OBitalk and check the speed dials it still shows the softphone as #1 yet on the IP setup it shows the number I really want in slot#1. So I am getting closer, I GUESS !!! :)

Joe Sica

RonR:
What browser are you using?  Someone mentioned a problem with the OBi using a 24-hour expiration on its web page validity that was causing a problem with some browsers not displaying correct/changed data.  If you haven't been using IE, give it a try just in case.

RonR:
Quote from: bitstopjoe on April 14, 2011, 01:08:53 pm

I just tried again and this time it took!! BUT when I go to OBitalk and check the speed dials it still shows the softphone as #1 yet on the IP setup it shows the number I really want in slot#1. So I am getting closer, I GUESS !!! :)
OBiTALK won't get updated.  It's a one-way street: OBiTALK -> OBi (and only if Provisioning is enabled).  You either live with what the Obihai folks want you to have from the OBiTALK configuration facility or you do your own thing locally/manually.  You can't have it both ways.

bitstopjoe:
 So if I set my speed dials via the IP method then it would work no matter what OBitalk shows? Awesome.

 Thank you again for all of your help...


Joe Sica

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