Occasionally fails to connect incoming calls on the PSTN line

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Karl226:
Hello Ianobi

Thanks for your prompt reply.  However, I am not making much progress.

I have gone to my OBi Dashboard (http://www.obitalk.com/obinet/pg/obhdev/owned).  Clicking on OBi No takes me to Device Configuration (https://www.obitalk.com/obinet/pg/obhdev/config/2009668/basic) - one step, no prompts.  This page does not present any values that can be changed.  So I cannot proceed.  Am I at the right place?

BTW:  My OBi110 was supplied by my Australian VOIP provider.  Could/Would it have been already configured for Australian phones?

drgeoff:
Quote from: Karl226 on November 20, 2013, 04:47:46 pm

I have gone to my OBi Dashboard (http://www.obitalk.com/obinet/pg/obhdev/owned).  Clicking on OBi No takes me to Device Configuration (https://www.obitalk.com/obinet/pg/obhdev/config/2009668/basic) - one step, no prompts.  This page does not present any values that can be changed.  So I cannot proceed.  Am I at the right place?
On that page, at the bottom of third 'column' from the left there should be a rectangular blue button with "OBi EXpert Configuration" in white letters.

Karl226:
drgeoff said:  On that page, at the bottom of third 'column' from the left there should be a rectangular blue button with "OBi EXpert Configuration" in white letters.

I must be on the wrong page - there is no button or text on my pages which says "OBi Expert Configuration".

When I sign in to OBitalk, I am taken to a page called 'OBi Dashboard'.  When I click on the OBi No for my device, I am taken to a page called 'OBi Device Configuration'.  Neither page refers to 'OBi Expert Configuration'.  Where am I going wrong?

gderf:
On the 'OBi Device Configuration' page, below the 'Configure Voice Service Providers (SP)' section, at the very bottom of the page, I see the 'OBi Expert Configuration' button.

Have you scrolled all the way to the bottom of the page?

drgeoff:
If Karl226 genuinely doesn't have the 'OBi Expert Configuration' button, perhaps that's a consequence of an ITSP supplied and 'locked down' OBi device.  If so, how far can he get by putting his OBi's local IP address into his browser and using 'admin' (without the quotes) for user and password?

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