*72 Call Forward All with Anveo always forward to my voicemail !? (SOLVED)
spintronics:
Azrobert, crap, this was a copy & paste typo in my post. Sorry about that.
The setting were all right because I set them on phone with *72<number># (unconditional call fwd) and validated the corresponding parameters inside the OBi web management interface.
Shale, for clarification, the behaviour I want is to call my number (home in this case from SP2) and get transferred unconditionally and immediately to 15143802967 (with SP2 again).
My primary SP is SP2, which is Anveo. SP1, the secondary SP, is google voice (outgoing calls only because I am in Canada).
So when I receive calls or make outgoing calls without the **1 escape sequence, Avneo is used (SP2).
Sorry again for the stupid typo, it went through despites my double-check, maybe it was a little late last night for this post.
Cheers !
Shale:
I don't know how it works using SP2 as incoming and outgoing both. Maybe somebody will have some info on that. Maybe you could enter *72**115143802967 -- at least as a test.
I have not understood how to do more than one call at once on an SP.
I could tell you how to accomplish that and more with a call flow on Anveo. I think you could have both your home and away numbers ring, and the first pick up gets the call. But unconditional would be quite easy. http://www.anveo.com/business/features.asp?code=transfertophone talks of the Transfer call flow element. I think the element has been revised since that page was written, but the essential stuff is the same. The bottom path(s) could lead to a Voicemail element.
ianobi:
Quote
I don't know how it works using SP2 as incoming and outgoing both. Maybe somebody will have some info on that.
This should be no problem as most voip providers allow two sessions (calls) on each trunk. This allows you to do three-way calls etc. The default setting for an OBi is to also allow two sessions for each spX. This can be increased if required.
spintronics:
The three way calls works fine once the unconditional forward is removed; i just tested this.
Additionally, call waiting works fine, I can switch between the two callers.
So yes, more that one call works; and on SP2 (which is Anveo).
This eliminate the possibility of channel exhaustion
Now I am still clueless as to why call unconditional forwarding does not work.
spintronics:
Ok, the problem has been resolved via a SIP trace made by Anveo.
First Anveo mentioned that the SIP port to be used should be 5010 and not 5060. In my configuration 5060 was used all over and this is the default OBItalk configuration for Anveo, this configuration is wrong and should be corrected by obihai.
Second, when doing a call forward, the OBi device send a "SIP/2.0 302 Moved Temporarily" as a way to do better resource management in the device. This mode is not supported by Anveo. So the parameter X_Use302ToCallForward should be UNCHECKED to prevent this. Again, this is not the right config default for Anveo and should be corrected by obihai.
Now things work fine. I hope this information can help others to fix the problem.
Chers !
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