obi callback feature
Andrew0027:
What I'm looking to do is have my obitalk 110 call me without me calling it first. Maybe a webui of some sort....
My Current situation is:
My dad lives in Thailand and wants to call me,
1) He goes out and gets a calling card
2) Calls me
3) Obi askes him what he wants to do (trusted caller menu)
4) He pushes #3 (call back)
5) Puts in his number
6) Hangs up
7) Obi calls him
8) OBI asks him what he wants to do (Trusted Caller Menu)
9) either calls me or uses it to call someone else
What I'm looking to do is get rid of step 1 to 6 and replace it with something else so he does not have to go and buy the calling card. Any ideas?
ianobi:
Andrew0027 – welcome to the forum.
Your OBi does have the facility to call back without the original call being answered, so the call should not be charged for. Let’s assume that your dad calls in on your PSTN number:
1. Dad calls in. When he hears ringing tone, he hangs up before the OBi answers.
2. The OBi auto attendant calls him back and offers the usual three options.
To make this work you need to set up a rule such as this:
Physical Interfaces -> LINE Port -> InboundCallRoute:
{(12222222222):aa($1)},{ph}
Where 12222222222 is you dad’s number. The ($1) after the aa tells the auto attendant that this is a call requiring a callback to the same incoming number. The auto attendant will use its Primary Line to make the call. (This can be changed.)
One potential problem with this for international calls is that the incoming number CallerID might not be exactly the same as the required outgoing call. Your OBi can callback using a different number. Simple example:
Physical Interfaces -> LINE Port -> InboundCallRoute:
{(12222222222):aa(13333333333)},{ph}
Where 12222222222 is the incoming CallerID and 13333333333 is the number to use for callback. Again the auto attendant will use its Primary Line to make the call. (This can be changed.)
Try it out with your cell phone number and see how it works. If you call in via PSTN, then you need to listen to ringing for 3 or 4 seconds to give the OBi long enough to detect CallerID. This is OK as the auto attendant answer delay is lengthened to ten seconds if this callback feature is in use.
Other ways may be by using OBiON if your dad has a cell phone with wifi, or OBiAPP if he has access to broadband and a PC.
drgeoff:
I don't know about Thailand to whatever country Andrew0027 is in but I do know that here in the UK on a BT line, CallerID is not always present on incoming calls from foreign countries.
Rick:
Or he buys an OBI 100 or 110 and calls OBi to OBi for free, no games involved.
Andrew0027:
Thanks for the suggestions but I was really hoping to avoid the first phone call by using some sort of website, sms, or even a PC app that you just need to click a button and have it call a specified number. OBiAPP is not really what I'm looking for though I will play around with it a bit more and see what I can do.
Quote from: ianobi on October 16, 2013, 05:38:30 am
Physical Interfaces -> LINE Port -> InboundCallRoute:
{(12222222222):aa($1)},{ph}
Where 12222222222 is you dad’s number. The ($1) after the aa tells the auto attendant that this is a call requiring a callback to the same incoming number. The auto attendant will use its Primary Line to make the call. (This can be changed.)
I do not have a PSTN line I just have voip.ms (SP1) and Google voice (SP2) but this is interesting idea! I'll have to play around with this but like drgeoff said the incoming number is not always the same (I live in Canada). I'm not sure if this is because of the calling card or what but maybe I can use x.12222222 so it does not have to be an exact match?
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