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random disconnected calls, frequent need to reboot
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Topic: random disconnected calls, frequent need to reboot (Read 3210 times)
BillDoe
Jr. Member
Posts: 74
random disconnected calls, frequent need to reboot
«
on:
October 22, 2013, 07:56:07 am »
If I wasn't calling for free I'd be even more furious
.
1 - Persistent problems with device disconnecting me from calls after 10-15 minutes.
2 - It often slips into "there is no service available..." mode multiple times a day and since I have no notification of this, my phone can be "dead" for hours or even days without me even knowing it is down.
3 - Could not utilize GV conference calling option...just got a beep indicating an additional caller wanting to join but no voice prompt as to how to add like shown in the video.
What gives?
«
Last Edit: October 22, 2013, 09:09:12 am by BillDoe
»
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Shale
Hero Member
Posts: 1061
Re: random disconnected calls, frequent need to reboot
«
Reply #1 on:
October 22, 2013, 11:52:41 am »
For testing, you could try connecting your OBi directly to your modem with no router.
Alternatively, try putting the OBi into the DMZ. Make sure you have a strong password first.
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BillDoe
Jr. Member
Posts: 74
Re: random disconnected calls, frequent need to reboot
«
Reply #2 on:
October 23, 2013, 07:28:22 am »
I plugged it directly into a high speed switch (from router)
Help on what DMZ is and how to do it?
«
Last Edit: October 23, 2013, 07:34:16 am by BillDoe
»
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Shale
Hero Member
Posts: 1061
Re: random disconnected calls, frequent need to reboot
«
Reply #3 on:
October 23, 2013, 07:49:05 am »
DMZ: These will tell you some general information.
http://en.wikipedia.org/wiki/DMZ_%28computing%29
http://www.nintendo.com/consumer/systems/wiiu/en_na/internet_connect_online.jsp?menu=routers&submenu=net-ht-router-dmz
Then you will need to apply that to you specific router.
1. Get the model number of your router.
2. Put that model number along with "DMZ" into a search with your favorite search engine.
3. Look for results that identify how to put a particular computer into the DMZ.
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BillDoe
Jr. Member
Posts: 74
Re: random disconnected calls, frequent need to reboot
«
Reply #4 on:
October 23, 2013, 09:47:40 am »
Tx Shale - I will monitor its behavior plugged into switch vs router and see what happens, then move on the DMZ should there be continued problems
btw - one of the biggest problems is when it goes into whatever mode we're calling it (lets go with Offline), I have no way of knowing...is there any tool, app, whatever that would show me when the obi goes into "cardiac arrest?"
«
Last Edit: October 23, 2013, 09:49:58 am by BillDoe
»
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BillDoe
Jr. Member
Posts: 74
Re: random disconnected calls, frequent need to reboot
«
Reply #5 on:
October 29, 2013, 11:13:56 am »
Plugging directly to switch (fed from modem) has not resolved the random disconnecting...
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