Any tool available to show me if obi goes down?
Rick:
I think you're making things way too complicated.
I have GV setup with Google Chat (which is how it goes to the OBi) and a cell phone. I can check, or uncheck, either one, or have both checked or both unchecked. That tells GV what to ring (OBi and Cell, OBi only, Cell Only, or neither). Regardless of what rings, after 5 rings they get sent to GV's voicemail.
GV emails me when a) I miss a call or b) someone leaves a message, and it sends me the entire transcript including the ability to play the message on my phone.
So, if I am home and my OBi is down when someone calls, I get an email and go "Oh, my OBi must be down".
BillDoe:
thats how i have it set up now with one twist. I presently have two GV accounts
Line One aka GV acct 1 (our landline) - forwarded to wife's work # and Google Chat. My cell added as a "temp forward to" line as well.
Line Two aka GV acct 2 - serves as another "virtual line" since it isn't connected to any physical phone. Forwarded to my cell and Google Chat
Calls to Line one get processed through GV with messages recorded, sent to my email, etc. They don't disrupt my wife's work because her line is left unchecked. but they DO also ring my cell because its temp forwarded there....
Calls to line two only ring my cell. Calls also get processed through GV same as above.
Frankly the only reason I have the second setup is because I have two Gmail accts so figured why not two Google Voice lines? but since I never use the second number I may just use the one acct and abandon having my second line.
I have not found the transcription to be that accurate...you?
Rick:
If you're forwarding to Chat, then it's going to the OBi, which should then mean you have a physical phone connected to it.
The transcription also includes the ability to play the message. I find the transcription is good enough to get the gist of the call and see if I need to play the message or it can wait.
BillDoe:
Got it - I unchecked forwarding on the virtual line to Google Chat - now it only goes to my cell.
On another note, have you or anyone figured out the fix for the "random disconnects" that occur 15-20 minutes into a call? I still get those often.
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