SP1 and SP2 confusion with traditional corded phone
Lafong:
Quote from: Shale on October 29, 2013, 07:27:50 am
Quote from: ProfTech on October 29, 2013, 05:35:33 am
Their "10 piece" limit on the call flow will severely limit the features you have access to.
There is a way around that, if it comes up again. 10 is more than enough for basic stuff, but when you get into call screening robots and more, you will go over. That is where you could use an extension call flow. The limit is per call flow.
But if you want to do things like G.729 codec, you would need one of their higher plans.
What is the significance of the “10 piece limit” at Anveo? I saw a reference to it on the Anveo web site, but have no idea in the world what it means or how it would matter for a very light phone user.
Rick: I talked to the local 911 people. They repeatedly say that there is no local 7 or 10 digit number equivalent to E911 that can read your address and callback number. There IS an ordinary non-emergency police and fire dispatcher 10 digit number, but you’d have to be able to give your address to them by speaking. I’m guessing that if you could give your location by speaking, the non-emergency number might be able to get emergency services to your location as quickly as 911, but I’m not sure.
I’m rarely on the phone more than an hour a month, so it looks like “pay per minute” is preferable in my case.
Offhand, it looks like total charges for a very light user like me would be slightly higher at Callcentric than at Anveo, but a dollar a month isn’t going to sway me. I liked the Callcentric web site much better than Anveo’s for ease of use and explanation purposes.
I’m leaning toward Callcentric for 911. I will likely remain with Google for all ordinary calls, with Callcentric a possible choice if Google decides to charge.
Re tweaking: I’m not a dummy and am computer literate, but have little telephony knowledge. Regardless, I prefer as little tweaking as possible.
A question about fees and taxes beyond the monthly fixed and per minute charges. Am I correct that Callcentric adds taxes and fees only for NY account addresses and Anveo only for Pennsylvania addresses?? Half of the annoyance of a traditional phone bill is the long list of miscellaneous fees and taxes, so that’s one thing I’m trying to avoid.
Shale:
Quote from: Lafong on October 29, 2013, 07:15:04 pm
What is the significance of the “10 piece limit” at Anveo? I saw a reference to it on the Anveo web site, but have no idea in the world what it means or how it would matter for a very light phone user.
Anveo call flow item limit of 10 for cheapest accounts is of significance to a classic phone user.
It is useful for doing novel things, like requiring unknown callers to press a key to prove they are not robots. You would be amazed how that cuts down on nuisance calls. I do things differently depending on if the caller has been identified as friend or family or business or spammer in my contacts list. If not in the list, I do different things if the caller is simply unknown to me or is blocking caller ID. I like looking at the call history every few days to see calls from scammers who never rang my phone-- calls that would have rung my phone with a recorded sales pitch when I had that same number on classic wire phone line.
While this can be used for call trees, like businesses often use, it can be used for novel home uses. http://anveo.com/consumer/features.asp?code=ivrcallflow
Again, you don't have to change anything to work in the classic way of a phone line: person calls then phone rings.
Lafong:
Quote from: Shale on October 29, 2013, 07:36:24 pm
Quote from: Lafong on October 29, 2013, 07:15:04 pm
What is the significance of the “10 piece limit” at Anveo? I saw a reference to it on the Anveo web site, but have no idea in the world what it means or how it would matter for a very light phone user.
Anveo call flow item limit of 10 for cheapest accounts is of significance to a classic phone user.
It is useful for doing novel things, like requiring unknown callers to press a key to prove they are not robots. You would be amazed how that cuts down on nuisance calls. I do things differently depending on if the caller has been identified as friend or family or business or spammer in my contacts list. If not in the list, I do different things if the caller is simply unknown to me or is blocking caller ID. I like looking at the call history every few days to see calls from scammers who never rang my phone-- calls that would have rung my phone with a recorded sales pitch when I had that same number on classic wire phone line.
While this can be used for call trees, like businesses often use, it can be used for novel home uses. http://anveo.com/consumer/features.asp?code=ivrcallflow
Again, you don't have to change anything to work in the classic way of a phone line: person calls then phone rings.
Thanks Shale. I'll take a look at that link.
I assume the "10" means I am limited to 10 things I can do regarding incoming calls in some way.
I'm not sure I need even 1 or 2 things to do re call flow.
The fact is, my ringer is off and I never answer the phone. Everyone must leave a message for me to call back. I don't even listen to inbound messages when the caller is speaking to my answerer.
I've been able to configure Google Voice to do that. Messages are left on my phone, not at Google.
Given all of that, what is the likelihood of me needing to know anything about "call flow" or any limit of 10 on call flow?
I will have to consider the possibility that a 911 dispatcher might want to call me back if disconnected.
Shale:
Quote from: Lafong on October 29, 2013, 07:54:54 pm
I assume the "10" means I am limited to 10 things I can do regarding incoming calls in some way.
I'm not sure I need even 1 or 2 things to do re call flow.
Default is start, send the call to the SIP phone, if call is not answered in a selectable amount of time or if link is down etc, send caller to voice mailQuote
The fact is, my ringer is off and I never answer the phone. Everyone must leave a message for me to call back. I don't even listen to inbound messages when the caller is speaking to my answerer.
I've been able to configure Google Voice to do that. Messages are left on my phone, not at Google.
Given all of that, what is the likelihood of me needing to know anything about "call flow" or any limit of 10 on call flow?
I will have to consider the possibility that a 911 dispatcher might want to call me back if disconnected.
Probably no reason to adjust the default call flow in your case, unless you want to not even let some calls leave a message. I got a lot of recordings on the answer machine in the old days, particularly during election season.
Lafong:
Quote from: Shale on October 29, 2013, 08:08:15 pm
Probably no reason to adjust the default call flow in your case, unless you want to not even let some calls leave a message. I got a lot of recordings on the answer machine in the old days, particularly during election season.
I used to get an unwanted "nuisance" call once a month or so with my old land line number. They went to my answerer, I listened to the first 5 seconds to identify the nature of the call, and immediately deleted them.
I've got a new number now, from Google. Time will tell how "unlisted" that Google number is. If I start getting nuisance calls on the Google number, I'll either delete them as I always have or possibly consider some fancy stuff with "call flow".
My Google account doesn't have my true name, so I'd think anyone searching 411 for me by true name would come up empty.
In the meantime---do you have any comments on my question about fees and taxes on bills from either Callcentric or Anveo if I'm not in NY or Pennsylvania? That is---can I count on my bill being the sum of monthly fixed as stated on web site, plus per minute charges, with nothing added?
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