Call Quality Problem - Choppy Connection

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chaiwan2000:
I have a similar situation as uRwhatUr... choppy audio with GV but no issue with CallCentric. I also monitor my LAN/WAN traffic rate (running DD-WRT on a E3000) while I was on a call. LAN is about 500Kbps and WAN about 100Kbps during the call which is nowhere near what Xfinity offers me. Running latest 5/17 firmware and my Obi110 is connected directly to my E3000 too.

Any idea/suggestion?

kojenhome:
I am happy to report that the OBi performed satisfactorily today with regard to both the choppy connection issue and the DTMF issue. The only thing I did was downloading the latest firmware version 1.2.1 (Build: 2286). All the measurements confirmed that the OBi behaved well.

I do have Powerline modules to provide Ethernet connections around the house. The modules have built in switch hubs.

Thanks to the Obihai Support Team.

mdSeuss:

My standard recommendations to resolve choppy audio is:

1.  Turn off bittorrents
2.  Make sure your bittorrents are turned off
3.  Stop using wireless
4.  Check for packet loss

To test phone call quality, I sometimes call 703-376-ECHO (3246) which lets you record a message and hear it played back to judge upstream/downstream quality.

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