Google voice number rings are delayed by three rings

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MikeHObi:
Quote from: CoalMinerRetired on November 26, 2013, 03:13:03 am

"Many" seems to be overstating the issue.  I for example sit in a home office most of the normal workday, and for part of that time I have a GV number forwarded to a cell phone in addition to the always ring Obi analog phone.  The worst I've seen is the ring delayed by half a ring cycle, i.e., about three seconds.  And maybe five times the cell phone did not ring at all.


There is something going on with google.  This issue has developed sometime after halloween week.  For 2 years I have been using GV forwarded to Callcentric and/or Anveo with no delay problems.  In the last few weeks, calls have failed to complete and gone to GV voice mail because GV is getting past where it thinks it has handed something off (thus started it's timer to jump to voice mail).  This has happened for me with Callcentric and anveo.  it isn't consistent on both.  i.e. I can always get good rings with my cell calling the home GV number.  But if I call from my office, it will act up.  Other family members calling can cause it to act up.

For now I can route through google chat.  down side is loss of Caller Name.

Mark55:
Been having the same types of problems with GV and CC, as have many others. The way it is now, GV paired with CC for incoming calls is essentially worthless. It appears to be be a GV problem. And as of today, even the voicemail indicator on the phone wont clear, even though there are no messages. Google Voice has problems. Temporarily forwarded the GV number to a Verizon Home Connect number. No delays, rings right through, plus CNAM.

I realize of course that GV is free, and cant crab too much about something that is free, but if it no longer works then perhaps its time to ditch it. Dont know about anyone else on here, but personally I'd be willing to pay a little for GV, so long as it worked, a tech person actually kept up with posts on their problems forums, and they'd give us the option to turn off the voicemail and just use an answering machine.

Lavarock7:
I wonder if GoogleVoice delays are associated with them blocking Telemarketers. They have to wait a ring to detect the caller ID. The item under Global SPAM Filtering might be the culprit.

Mark55:
Quote from: Lavarock7 on November 28, 2013, 11:13:23 am

I wonder if GoogleVoice delays are associated with them blocking Telemarketers. They have to wait a ring to detect the caller ID. The item under Global SPAM Filtering might be the culprit.


But they are not delayed when the calls are forwarded to a Home Connect number, or much with a mobile number. Huge delays with Callcentric though. When forwarded to CC, oftentimes the phone will only ring once or twice before being sent to Google voicemail. Others are having this and similar problems, too. Its on one of their support forums.

http://productforums.google.com/forum/#!searchin/voice/callcentric/voice/FOMC_n8pYUM/TW0YP8ZslvcJ


MikeHObi:
Quote from: Mark55 on November 28, 2013, 12:11:05 pm


But they are not delayed when the calls are forwarded to a Home Connect number, or much with a mobile number. Huge delays with Callcentric though. When forwarded to CC, oftentimes the phone will only ring once or twice before being sent to Google voicemail.


Issue also occurs with Anveo.  That tells me it isn't a Anveo or Callcentric issue but a Google voice issue.

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