911 Calls Not Going out PSTN Line
robhouston:
I'm using the following DigitMap for ITSP Profile A General on my Obi110:
(1xxxxxxxxxx|<1>[2-9]xxxxxxxxx|<**8>xxxxxxxS1|<**8>011xx.|<**8>xx.|(Mipd)|[^*]@@.)
Google Voice is set up on the Obi, and the line port is plugged into a POTS line. This DigitMap successfully allows all 11 and 10-digit calls to go out by GV, and all 7-digit calls to be completed on the POTS line.
However, when I attempted to do a 911 test today (after arranging it with our PSAP), the calls were not completed. Every time I dialed "911", nothing happened.
What is missing or wrong?
Thanks!
RonR:
911 calls should go out the LINE Port by default:
PHONE Port DigitMap:
([1-9]x?*(Mpli)|[1-9]|[1-9][0-9]|911|**0|***|#|**1(Msp1)|**2(Msp2)|**8(Mli)|
**9(Mpp)|(Mpli))
PHONE Port OutboundCallRoute:
{([1-9]x?*(Mpli)):pp},{(<#:>|911):li},{**0:aa},{***:aa2},{(<**1:>(Msp1)):sp1},
{(<**2:>(Msp2)):sp2},{(<**8:>(Mli)):li},{(<**9:>(Mpp)):pp},{(Mpli):pli}
robhouston:
RonR-----yes, that is the exact digitmap and OutBoundCallRoute in the Phone Port on the Obi, but the 911 calls are not being completed. I successfully made a 911 test using a telephone directly connected to the POTS line, so I know that it works.
This is a wild thought, but could the fact that I have "S1" in the DigitMap for ITSP Profile A be a problem? I was attempting to minimize the dialing delay, but now I'm wondering if I created a problem with that.
Thanks
RonR:
That S1 shouldn't kick in until you've entered 7 digits.
Can you dial only a '#' and get a PSTN dialtone?
You might try taking the <**8> off of the xx. rule to see what happens. I don't think that should be causing a problem, but let's make sure.
robhouston:
Yes, the # gives me a PSTN dial tone.
Okay, I can remove the <**8> from the xx. rule, but I'll need to wait a day or so to test again. I don't want to keep bothering the PSAP while I "experiment". Interestingly, when I disconnect the Obi from the PSTN and dial 911, I get the message "there is no service available to complete the call", so it seems like it's trying to dial out on the PSTN. Unfortunately, test calls to 911 are not showing up in the Obi call history when the PSTN line is disconnected.
RonR, any other idea? Thanks very much for the help.
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