voxbeam set up with OBI202
ianobi:
Your OBi is sending the correct digits, so it looks like the problem is with Voxbeam. Have you set up your public IP address with Voxbeam - see your original example post:
http://www.obitalk.com/forum/index.php?topic=2898.msg19186#msg19186
The public IP address may also need the port number. For sp3 the default port number is 5062.
I don't use Voxbeam, so I can't tell you exactly what they require. Your OBi looks good now, so you might need to contact Voxbeam directly.
To help others, please let us know how you get on.
rajp:
Thanks for your reply. I correctly set up my public IP in voxbeam. They do not have port set up in voxbeam account. I opened a case with them and let's see what are they coming up with it? I will update complete information once it will work correctly.
Thanks,
Raj
rajp:
I called Voxbeam technical support with log messages and they reply me back with following message.
=====================================
Thank you for contacting Technical Support. The reason for the call failure is because your setting the caller-ID information as "sbc.voxbeam.com" which is not acceptable. All caller-ID cannot be in the form of a .com string. You will need to ensure your using a valid e.164 formatted CLI when your sending calls to us.
====================================
I corrected following information:
====================================
Voice Services -> Gateways and Trunk Groups -> Voice Gateway3
Name : Voxbeam
AccessNumber : sp3(+1XXXXXXXXXX)
DigitMap : (ppppppp(91xxxxxxxxxx|xx.S4)|<ppppppp>(91xxxxxxxxxx|xx.S4))
AuthUserID : (CallerID)
I corrected as above and got following log.
<7> [SLIC] Command: 1, 10, 3, 0, 0, 0,
<7> [SLIC] Command: 1, 10, 4, 0, 0, 0,
<7> CCTL:Filter=13 2 _g3+1xxxxxxxxxx*001110191xxxxxxxxxx
<7> CCTL:NewCallOn Term 10[2] ->001110191xxxxxxxxxx,_g3+1xxxxxxxxxx*001110191xxxxxxxxxx
<7> [SLIC] Command: 0, 1, 0, 0, 0, 0,
<7> [SLIC] Command: 0, 4, 5, 0, 0, 0,
Now I am getting error message that "number is rejected by service provider with error code 404"
Can you please let me know, now what is wrong with this request?
Thanks,
Raj
ianobi:
They seen to be talking about CallerID so I think this should work:
Voice Services -> Gateways and Trunk Groups -> Voice Gateway3
Name : Voxbeam
AccessNumber : sp3(sbc.voxbeam.com)
DigitMap : (ppppppp(91xxxxxxxxxx|xx.S4)|<ppppppp>(91xxxxxxxxxx|xx.S4))
AuthUserID : +1xxxxxxxxxx
Edit: Parentheses removed from AuthUserID - they are not required.
rajp:
Thanks for your reply.
Now I am able to successfully connect it. But problem is voice is not transmitting. I am not able to hear other person and he is not able to hear me also. So is there any setting in OBI that won't transmit voice? Or it is an issue with Voxbeam. I tried both premium as well as direct line. I check in my account that call is connected and they deducted money also. So there must be some issue.
I again appreciate your help. I am going to write complete manual for voxbeam set up, if other person wants use it with OBI.
Thanks,
Raj
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