GV quality problems

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stevea:
I seem to be having problems with GV voice quality.   I'm convinced this is not due to the OBI since I can initiate a PSTN to PSTN call from the google account web page and the same problem occurs.

The symptoms are occasional dropout, usually one way.  Often it seems like a really bad VOX where I miss the first one or two seconds of a speaker.  I've also had ~3 disconnects for no apparent reason out of perhaps 60 calls.

Am I alone ?
Am I likely to see improvement using another VOIP provider ?

No fault by Google - at $0 I refuse to complain.

postino2:
¿Are you alone with regard to your complaints about  quality of calls on your <GV + Obi> device?

My results say yes - you are alone.  I set up my <GV + OBi110> right after I received it from AMAZON 2011-02-07.  It is my  "landline substitute," so it is for me NOT some auxiliary device. 

This setup has been working flawlessly for over two months now.  I have had zero problems with voice quality - no dropped calls etc.  And I should mention that I am using it over a marginal AT&T DSL connection;  It is slightly faster than normal dial-up.  And prior to 2011-02 I was using a headset with Google Voice since 2010-09 - again with no issues other than being tethered to the computer with a headset.

PS:  I wish I had the technical expertise to suggest what you might be doing wrong.  I would like that EVERYONE enjoy the same excellent quality I have experienced.

stevea:
Quote from: postino2 on April 20, 2011, 11:19:36 am


PS:  I wish I had the technical expertise to suggest what you might be doing wrong.  I would like that EVERYONE enjoy the same excellent quality I have experienced.



Sincere thanks for the reply - but the problem has to be on the Google side.

I use the GV web interface to do a PTSN-GV-PTSN call and the quality is bad.
Both PTSNs work well when driectly dialed.
The variable is GV.


geobernd:
I wonder if it may be carrier specific... I have two GV numbers on OBI and both are ISDN quality with absolutely no issues...
check what carrier Gv is using at tnid.us   - mine is bandwidth.com

stevea:
Quote from: geobernd on April 20, 2011, 02:45:44 pm

I wonder if it may be carrier specific... I have two GV numbers on OBI and both are ISDN quality with absolutely no issues...
check what carrier Gv is using at tnid.us   - mine is bandwidth.com


The number I use most. and has the most problems is also bandwidth.com for the DiD.

To be clear this problem is unrelated to the OBi. The  stutter/drop-out problem happens even if I go PSTN-PSTN through GV without any OBI in the path. *Seems* to be a GV problem.

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