GV quality problems
stevea:
I seem to be having problems with GV voice quality. I'm convinced this is not due to the OBI since I can initiate a PSTN to PSTN call from the google account web page and the same problem occurs.
The symptoms are occasional dropout, usually one way. Often it seems like a really bad VOX where I miss the first one or two seconds of a speaker. I've also had ~3 disconnects for no apparent reason out of perhaps 60 calls.
Am I alone ?
Am I likely to see improvement using another VOIP provider ?
No fault by Google - at $0 I refuse to complain.
postino2:
¿Are you alone with regard to your complaints about quality of calls on your <GV + Obi> device?
My results say yes - you are alone. I set up my <GV + OBi110> right after I received it from AMAZON 2011-02-07. It is my "landline substitute," so it is for me NOT some auxiliary device.
This setup has been working flawlessly for over two months now. I have had zero problems with voice quality - no dropped calls etc. And I should mention that I am using it over a marginal AT&T DSL connection; It is slightly faster than normal dial-up. And prior to 2011-02 I was using a headset with Google Voice since 2010-09 - again with no issues other than being tethered to the computer with a headset.
PS: I wish I had the technical expertise to suggest what you might be doing wrong. I would like that EVERYONE enjoy the same excellent quality I have experienced.
stevea:
Quote from: postino2 on April 20, 2011, 11:19:36 am
PS: I wish I had the technical expertise to suggest what you might be doing wrong. I would like that EVERYONE enjoy the same excellent quality I have experienced.
Sincere thanks for the reply - but the problem has to be on the Google side.
I use the GV web interface to do a PTSN-GV-PTSN call and the quality is bad.
Both PTSNs work well when driectly dialed.
The variable is GV.
geobernd:
I wonder if it may be carrier specific... I have two GV numbers on OBI and both are ISDN quality with absolutely no issues...
check what carrier Gv is using at tnid.us - mine is bandwidth.com
stevea:
Quote from: geobernd on April 20, 2011, 02:45:44 pm
I wonder if it may be carrier specific... I have two GV numbers on OBI and both are ISDN quality with absolutely no issues...
check what carrier Gv is using at tnid.us - mine is bandwidth.com
The number I use most. and has the most problems is also bandwidth.com for the DiD.
To be clear this problem is unrelated to the OBi. The stutter/drop-out problem happens even if I go PSTN-PSTN through GV without any OBI in the path. *Seems* to be a GV problem.
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