GV quality problems

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dysprosi:
I have a similar issue. I have GV as my primary line and have had repeated dropped calls. The call quality is excellent. There is no warning of a drop (no difference in quality before disconnect).

jimates:
dysprosi,

Is the drop random or every time after a certain length call?
most dropped call issues are router related. I had dropped call issues from the start, changed routers and no problems. Other have had dropped call issues and were router related.

stevea:
Quote from: jimates on April 26, 2011, 06:52:21 am

dysprosi,

Is the drop random or every time after a certain length call?
most dropped call issues are router related. I had dropped call issues from the start, changed routers and no problems. Other have had dropped call issues and were router related.


I have only gotten a few dropped calls, but by far the most common symptom is that there are 1 or 2 second long dropouts in the incoming audio.  sometimes I get repeated dropouts in the first minutes.  sometimes it's only after 5 or 10 minutes that I get one glitch.

This has ABSOLUTELY nothing to do with my router, ISP or the OBi.   I have the same problem when  use googlevoice to dial my PSTN and the other PSTN end (no Obi, no voip on either end) .  I considered that my Ohio GV DiD might be the problem, so I created a California DiD.  I've seen the same problem, tho' it may be less frequent (unclear).

andrewp:
I can confirm that I also have some quality issues on GV connection. It is occasional dropouts on downstream connection. The Packet Loss Rate stays within 10%-15%.

RonR:
Quote from: andrewp on May 27, 2011, 11:04:12 am

I can confirm that I also have some quality issues on GV connection. It is occasional dropouts on downstream connection. The Packet Loss Rate stays within 10%-15%.


That seems like a lot of packet loss to me (I typically get none).

What kind of packet loss are you seeing when you ping google.com from a DOS box?:

ping -n 100 google.com

(wait for it to finish)

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