Anveo - can't get Call Waiting to work - even without IVR
ProfTech:
You've got something else going on. I use the "SIP Phone" block because it includes a route for "Offline", and call waiting works fine. Simply leave the "On call" route disconnected. Be sure you choose "SIP ATA/IP Phone/Soft phone" for the device type on the General tab of the configuration for the block.
*edited* I see in your call flow that you have a "delay" block and a "Goodies" block. I suspect that one of them or the combination is causing an issue. I took out the "Goodies" block because it was useless to me and I didn't care about Fax. If you need the Fax capability there may be a better way to get it.
ipse:
In a bizarre turn of events, the SIP Phone object started to work with CallWaiting after creating a Call Flow from scratch.
I agree the Goodies seems of little value if one does not expect fax calls - I think I'm confusing my callers as I put a message "one moment while your call is connected" which kills some of the robocalls but seems to upset the humans :)
BTW...the fax detection does work, I ran a few tests...there is a lot of value Anveo provides to a 2$/mth account, that's for sure.
/EDIT I think I start to see where the original problem was/is: if I don't include a 1-2sec delay, CW is hit and miss. I removed Goodies for now....
ProfTech:
I agree Anveo gives good value as well. My outbound usage is between 500-1000 minutes and most of my usage is outbound. So my total bill runs between $7 and $13 per month. Usually in the $7-$10 range. I was with Callcentric for a couple of years and had no complaints. Their prepaid "bulk" plans are good and their customer service is better than Anveo. But Anveo should save me $3-$9 a month. I plan to drop my DID in a couple of years and switch to CallWithUs for outbound long distance calling only. Good luck.
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