Incoming calls ring but cannot be answered

DarrenR

Newbie

Posts: 2

Incoming calls ring but cannot be answered

« on: January 16, 2014, 07:26:41 pm »

Hi guys,

Currently have my OBi100 set up to use localphone for outgoing calls and a number routed through to a pbxes.org sip address for incoming calls.

Outbound calls work fine, however inbound calls ring, but cant be answered. I pick up the handset and press the answer key, which stops my phone ringing, but I just get silence. The person calling me meanwhile continues getting a ringing sound that eventually drops to voicemail.

This set up works fine on a sip app on my android phone. Any ideas?

The call history shows that it does connect - although it certainly doesn't seem to.

Thanks

Darren


« Last Edit: January 16, 2014, 07:29:32 pm by DarrenR »	Logged

N7AS

Hero Member

Posts: 519

Re: Incoming calls ring but cannot be answered

« Reply #1 on: January 16, 2014, 08:35:03 pm »

If you disable SIP ALG on your router, it should fix the problem.


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Grant N7AS
Prescott Valley, AZ
https://www.n7as.com

A journeyman electrician sent his apprentice with a 5-gallon bucket and was told to put the ends of the service drop in the bucket and fill it with volts. He was there all day.

DarrenR

Newbie

Posts: 2

Re: Incoming calls ring but cannot be answered

« Reply #2 on: January 17, 2014, 04:01:57 am »

Thanks very much, couldn't find an option in my router to disable it, there was a long convoluted method of telnetting into it and disabling it but it would reset when the router restarted. Firmware update has added it as a menu option and it now remains consistent.
Thanks again.


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