Obivoice (Intelafone) vs. Forthcoming Obihai Service?

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ceg3:
Just to wake up this thread. ;D After several weeks using Obivoice I'm cruising and happy with the service.  I have had the occasional error message, but to be honest I never expect any VoIP service to be 100% perfect all the time.  It has only happened a few times, so not worth a trouble ticket. I discovered failover forward, which would have been just in time if I had gotten a call a couple days ago when two cars collided outside my house and knocked out the power. That made me realize the failover is worth setting up, though I already have my OBi configured to ring my cell and my home phone when I get an Obivoice call.

riptcity00:
Timely tip.  I've had no issues with Obivoice so far and have good call quality, features etc.  I did have one call that showed as received last night on GV and OV, but no call rang at home or was recorded on the handset.  Not sure why this happened, but it's the only question I've had so far.  Will monitor closely, but it's good to have failover as well.

WM94:
Quote from: ceg3 on February 19, 2014, 01:13:05 pm

I discovered failover forward...That made me realize the failover is worth setting up, though I already have my OBi configured to ring my cell and my home phone when I get an Obivoice call.


How do I setup failover forward? Is it done through obivoice (or VOIP provider), on the Obi device, or elsewhere?

intelafone:
Quote from: WM94 on February 20, 2014, 06:41:10 am

How do I setup failover forward? Is it done through obivoice (or VOIP provider), on the Obi device, or elsewhere?


There are a couple of ways you can pull that off. We have included a Failover Forward feature with the service, though. Just go into the Settings tab of your web portal, under Account. Type in the number you want it to forward first where it says and then select Failover Forward for the strategy and it will save the number you just typed in.

WM94:
Quote from: intelafone on February 20, 2014, 11:43:34 am

There are a couple of ways you can pull that off. We have included a Failover Forward feature with the service, though. Just go into the Settings tab of your web portal, under Account. Type in the number you want it to forward first where it says and then select Failover Forward for the strategy and it will save the number you just typed in.


Thanks. That was what I was looking for.

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