Obivoice (Intelafone) vs. Forthcoming Obihai Service?
Smee:
One question I have is why Obivoice (Intelafone) isn't yet listed under the the supported venders when I go to my SP1 or SP2 configuration. Is this something Obivoice is working to get going with Obihai? It would make things that much simpler for folks who don't want to manually configure using the Obihai portal or using the Obivoice Beta app.
Smee
Lefko:
Great forum, everyone. I wish I'd seen this when I signed up for Obivoice a few weeks ago. I'm still on the fence with it. It took me a few tries to get my Obi 202 set up correctly for this, and finally got everything working by doing a complete reset, and then starting over on obitalk. I've got my voicemail indicators set up, and everything is working most of the time. I'm willing to blame the occasional call that doesn't ring on Google Voice, but I've got two issues that are causing me to hesitate before porting my number to them:
1. What is the cause of the occasional call rejection message I get on my outbound calls "service provider rejected by provider..."?
2. Why is there sometimes a very long wait from when I dial my outbound number and I start hearing the phone ringing on the other end? Sometimes this can take 20 seconds. I haven't seen anyone mention this here.
Thanks forum.
giqcass:
Quote from: Smee on February 20, 2014, 07:20:27 pm
One question I have is why Obivoice (Intelafone) isn't yet listed under the the supported venders when I go to my SP1 or SP2 configuration. Is this something Obivoice is working to get going with Obihai? It would make things that much simpler for folks who don't want to manually configure using the Obihai portal or using the Obivoice Beta app.
Smee
I don't believe ObiVoice has addressed this. The fact that they created their own setup makes me think it's not going to happen in the near future. Any of the following are possible. They were rejected as a partner by Obi, they are in the process, or they never applied in the first place. What I can say is they will let us know if they do become a partner. They are very good when it comes to communication.
QBZappy:
Quote from: giqcass on February 21, 2014, 01:14:43 am
Quote from: Smee on February 20, 2014, 07:20:27 pm
One question I have is why Obivoice (Intelafone) isn't yet listed under the the supported venders when I go to my SP1 or SP2 configuration. Is this something Obivoice is working to get going with Obihai? It would make things that much simpler for folks who don't want to manually configure using the Obihai portal or using the Obivoice Beta app.
Smee
I don't believe ObiVoice has addressed this. The fact that they created their own setup makes me think it's not going to happen in the near future. Any of the following are possible. They were rejected as a partner by Obi, they are in the process, or they never applied in the first place. What I can say is they will let us know if they do become a partner. They are very good when it comes to communication.
My take on this is that in order to be listed as a supported partner you need to do some form of revenue sharing with obihai. Since Obivoice is offering a very competitive price they may have decided to cut out a middle man in order to pass the cost savings to their clients. Either the math doesn't work or obihai is setting conditions which can not be sustained. Both of these companies independently on their own web sites have made overtures to associate with each other, specifically in obivoice's case and generally in obihai's case. Eventually obihai and obivoice could agree on something since obivoice has a plan which pays for referrals. Other factors in play may be the cultures and future prospects of each company. At the moment an association with an established voip provider such as Anveo is more prestigious.
The current commercial structure is a result of decisions made by both companies with all the self interest that it implies. Obivoice since appearing on the voip radar has been proactive and would most likely be happy to announce being on that list. Something is preventing it. As the paying consumers we are the silent third leg of this partnership. If the choice is to increase the price in order to be listed as a supported provider or keep the lowest price possible without affecting the service, the latter choice is clearly in the consumers interest. I see this choice as another good reason to keep your eye on obivoice. 2014 will be an interesting year for everyone involved with voip (manufacturers/service providers including GV/consumers) for different reasons.
cluckercreek:
Quote from: Lefko on February 20, 2014, 11:22:36 pm
1. What is the cause of the occasional call rejection message I get on my outbound calls "service provider rejected by provider..."?
2. Why is there sometimes a very long wait from when I dial my outbound number and I start hearing the phone ringing on the other end? Sometimes this can take 20 seconds. I haven't seen anyone mention this here.
Thanks forum.
I'm glad I ported my number from GV, at not cost by Obivoice, to them. I couldn't be happier. As to your concerns:
1. Most likely you are calling a number that is a high priced destination. Contact Obivoice and they will tell you if that is the case.
2: Sounds like a setting in your Obi. I remember reading that if you use "#" after the number dialed this will help eliminate some of the issue.
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