Obivoice (Intelafone) vs. Forthcoming Obihai Service?
riptcity00:
Quote from: intelafone on January 30, 2014, 12:02:35 pm
Quote from: KAura on January 28, 2014, 10:03:32 am
Seems like this forum is their marketing consultant...
We review what's available, give pricing, etc. and all
they have to do is read in the forum.
It's like B King being able to look into McD's planning
sessions without having to pay for it.
That's essentially it, Kaura. Tailoring our services to what experienced VoIP users want to see and use and the word of mouth referrals of customers who are genuinely pleased with what we have to offer are a lot better than the shotgun-approach of marketing in a traditional fashion. (Don't forget you can also earn a bit of $$$ from these referrals ;))
All of the changes to our website, features, and services have been either out of necessity in improving reliability/functionality or have been inspired by community input. Unfortunately it gives a false impression that we have trouble making up our mind on things. I can say we have decided on being flexible enough to suit the needs of the VoIP community.
Quote from: ceg3 on January 29, 2014, 01:18:54 pm
Let me toss out this bit of info for new Obivoice subscribers. In order to have your name display on your outgoing caller ID log into your Obivoice portal and go to numbers and then manage numbers and click on edit. The blank to enter your name will become active.
Thanks for passing that on! A detailed support article was just put up today about this. You can check it out here.
Thanks for documenting and clarifying for future reference!
ceg3:
In order to possibly fix my rebooting issue I ran the Obi easy setup tool in my Obivoice web portal and it may now be more stable, but dang it my message waiting indicator and stutter tone stopped working. I have the correct setting in OBi and they worked before the auto config.
You may want to avoid that beta easy config. I am trying to once again manually enter the SIP credentials from my Obivoice portal to my SP1 in my OBi and it is not connecting. When I first set up my account manually is was very simple to enter the info, submit, and I was up and running. Now, I'm not connecting unless I do run the auto config from the Obivoice portal. ???
I had to give up trying to manually configure my SP1. Everything entered corrected but it would not connect. Logged into the Obivoice portal and ran the tool and no problem connecting my Obi. Still have lost my MWI. I think the tool may have somehow modified my OBi device setup.
riptcity00:
Quote from: ceg3 on January 30, 2014, 05:24:36 pm
In order to possibly fix my rebooting issue I ran the Obi easy setup tool in my Obivoice web portal and it may now be more stable, but dang it my message waiting indicator and stutter tone stopped working. I have the correct setting in OBi and they worked before the auto config.
You may want to avoid that beta easy config. I am trying to once again manually enter the SIP credentials from my Obivoice portal to my SP1 in my OBi and it is not connecting. When I first set up my account manually is was very simple to enter the info, submit, and I was up and running. Now, I'm not connecting unless I do run the auto config from the Obivoice portal. ???
When I started testing Obivoice I would switch back to CC and/or GV and the message wait indicator and stutter tone stopped working for them as well. (Used to be a problem to get the indicator to go off, but now I can't get it to go back on.)
My bigger concern is now that I have completed the Obivoice trial period, I can't get my regular google voice outgoing calls working again until I decide on an option. Outgoing calls give me a message on my handest that Obivoice has a billing issue. I've deleted Obivoice from Obitalk and Google Voice settings and rebooted the obi200 etc. I figured I couldn't use Obivoice until I decided and make a payment, but I didn't expect it to lock up my calling altogether. Any ideas?
gderf:
You have to make Google Voice Primary Line for Outgoing Calls, or if Google Voice is on SP1, then dial **1 then the number.
cluckercreek:
Tonight I noticed that Obivoice added a couple of new features. They added a "My Phonebook" under the calls sections. Also that added a feature to download a spreadsheet with your calls! Good job and thanks for listening to the customers!
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