Obivoice price changes.
intelafone:
Quote from: KAura on January 28, 2014, 10:12:07 am
But I don't know HOW a company can have such
a big difference in rates between residential and
commercial when everything is voip!
This is total stupidity... or greed... or perhaps
ignorance on my part! An internet packet is
an internet packet.
Without offering any added value, where is
the price difference justified. Simply because
businesses are used to paying it?
Perhaps ObiVoice (Intelafone) knows, but I sure don't.
VoIP telecommunications does not work the same way as simply transmitting internet packets from place to place.
Telephone service providers still pay to connect calls between your VoIP account and other VoIP providers/POTS providers.
The reason for the difference in price is because someone using an account for business will use their service a lot more than someone using it as a residential landline. To cover costs for that customer their service charge would need to be greater than that of the average customer to avoid us having to raise rates across the board. None of our customers should have to pay to support the commercial usage of others.
I hope that addresses some of your concerns.
QBZappy:
@intelafone
I'm getting goose bumps reading your replies, not for the content but for the fact that you bothered. Unfortunately for OBi fanboys, obihai themselves have taken the opposite approach (at least publicly on this forum). It's great that you guys are fielding questions here and on DSL. Back in 2011 it was not difficult to talk to obihai on this public forum. In my opinion, that is one of the reasons why a cult of OBi was developed. Although we never met them it felt like we had direct access on some level to the devs.
Keep the lines of communication flowing. It sends waves of good vibes to the community. Since the time that we were introduced to your services, I'm getting the sense that OBi users are slowly waking up and taking positions with alternatives to GV. In fact I think that because of this exposure some of your competitors are rattling the cage for some attention as well. The perception to me at the moment is that your public display of dealing with current and potential client issues promptly and in a transparent manner seems to be earning you some respect. Stay humble and prosper.
intelafone:
That is much appreciated, Zappy.
We definitely want to keep the lines of communication open. The reason why our website, web portal, and offered features is expanding and changing so much recently has been the huge influx of good input from VoIP users in the New Year. Google Voice pulling it's XMPP support is definitely a double edged sword. On one hand a lot of advanced VoIP users lose the ability to make and receive calls for free. On the other it's really helped us to improve the way we do things at Obivoice as those experienced users seek alternatives.
If we can mold our service to what the community wants to see while still remaining sustainable, that is what we're going to go for.
Due to recent feedback, in fact, current projects involve expanding the functionality of outbound Caller ID Spoofing at the Call Detail Records available in your web portal.
DWWomick:
I bought a two year plan for my mother. She loves it and she can keep using her Obi100.
gthai:
I have signed up with Obivoice for 1 year unlimited talk Feb 17th 2014; I got an email informing me that my account will be suspended because I am making over 2 hrs. phone call per day. I think it is misleading to tell people to sign up for unlimited plan and comes around to say you can not stay on the phone for too long. Just be careful.
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