busy signal all the time for outbound calls

[mishal]

Hi,
So I got my Obi110 and set it up to work with GV as SP1 and onsip as SP2. everthing worked and I can place calls to my SIP account, OBION on android, no problems. Second day, I tried to test the calls again and all I get is busy signal.. Obi numbers, SIP numbers, Speed dial .. all give busy signal! I noticed also that when I dialed speed dial when it was working, I needed to press # to call the speed dial instead of waiting, now when I press *3 for example, it immediately gives me the busy signal, no delay.
I tried to change the physical interface outgoing calls to all the ones in the list (ObiTalk, GV, SP2) nothing helped, any suggestions on even how to start diagnostics ?
I tried to search for a similar problem on the forum with no luck :/

[giqcass]

Tell us what the lights look like on the Obi device itself.  Green, blinking, red, ect..

[azrobert]

How do you update the config on your OBi?
Do you login directly to the OBi via the Web interface or do you use OBiTalk?

[mishal]

Hi,
The light is solid green. I continued trying and I managed to place an outbound call to my OBION softphone on adroid. I called back OBI11 from the softphone and it works.. I did reboot the unit and disconnect/reconnect to network prior to this...
The only remaining problem now is the speed dial, which continue to give me busy signal immediately after pressing *1. usually it should have some delay or require pressing # for immediate placement of dial. I have not made any changes to it since it was working yesterday..

[mishal]

Hi azrobert,
I used to do both yesterday as I was playing with the unit then I tried to add my ONSIP account as SP2 but it wouldn't stay registered. I found a post here that recommends disabling the autorevision, I did that and my SP2 (ONSIP.COM) managed to register and stay registered. so, I am now updating OBI110 from the unit itself. my successful setup yesterday was after doing all of this and things were fine. now I can not use the speed dials as it gives the busy signal for all of them. without speed dial, I can not call my onsip number from the handset since I programmed my *3 speeddial to dial sp2(XXXXX@getonsip.com) to go through my second SiP provider ( I guess you already know this ).

[giqcass]

Hi azrobert,
I used to do both yesterday as I was playing with the unit then I tried to add my ONSIP account as SP2 but it wouldn't stay registered. I found a post here that recommends disabling the autorevision, I did that and my SP2 (ONSIP.COM) managed to register and stay registered. so, I am now updating OBI110 from the unit itself. my successful setup yesterday was after doing all of this and things were fine. now I can not use the speed dials as it gives the busy signal for all of them. without speed dial, I can not call my onsip number from the handset since I programmed my *3 speeddial to dial sp2(XXXXX@getonsip.com) to go through my second SiP provider ( I guess you already know this ).

Don't dial a * before your speed dial.  Instead dial 3# or dial 3 and wait for the timeout.

[mishal]

Thanks giqcass ! it worked !
just curious, why did *1# work before ?
I have to say that the community here is awesome and very helpful. Thanks for all the responders.

[giqcass]

just curious, why did *1# work before ?

*1# should not have worked.  It's possible there was a DTMF error.

Welcome to the forum!