Please Help with Obivoice/Google Voice voicemail solution....
se1961:
Hello all,
Up until now have been very happily using an Obi202 with several Google Voice accounts for over a year. In anticipation of the May 15 cut-off, I am currently in my trial period for Obivoice. I am forwarding my Google Voice calls to my new Obivoice number, but the voicemail gets caught by Google Voice, and I don't get VMI or stutter tone.
I attempted to solve this problem by adding the most important google voice account back onto the obi, and setting it (not the Obivoice account) to notify me when I have a message. Mostly it works: test messages to my google voice number cause a stutter tone, no light. But, unfortunately, there doesn't seem to be an easy way to clear the message. Even after I listen to it, and archive it, the stutter tone remains until I go into the browser configuration page and clear the "message waiting" tic box.
Hrmph. I don't want to port my number to Obivoice until I have used it for awhile, but I WOULD like to have some indication when there are messages on my home number. So far, this doesn’t pass the wife test. Wait a minute. I AM the wife.
Any thoughts? How are others solving the problem of voicemail when forwarding google voice to another VOIP provider? Thanks in advance!
intelafone:
Hi se1961:
The only long term solution would be to port your number to Obivoice (Intelafone).
To my knowledge when Google cuts off XMPP there will be no way of getting VM alerts other than using Google’s website, apps or notification methods (eg. Email, or text message).
To get the stuttering dial tone with our service you will need to port your number to us and allow our voicemail service to alert your Obi.
Hope that helps, let me know if you have any more questions.
se1961:
Thank you for your quick reply. I finally (sorrowfully) gave up the message waiting indicators on my house phones. Funny-- turns out I was the only one who ever checked them anyway. ::)
I'm having another issue, though: everything seemed to be working very well-- outgoing call quality seems good, I was able to make incoming calls that forwarded from my google voice numbers, etc. Then I answered a call last night from my mother-in-law, who immediately said, "Whoa, what's going on with your phone? You sound like you're under water. I can barely hear you." A couple of quick tests confirmed that when they called my obivoice number directly, or called the google voice number I have set up on the obi (but not forwarded to obivoice), the voice quality was fine. When the call was forwarded from google, the call quality had degraded to a point where it couldn't be used. Uhoh. I haven't really heard reports of this from others who are forwarding from google (to you or other voips like callcentric). Any tips?
MikeHObi:
For voice mail notifications with Google voice you can send e-mails rather than rely on phone notification. Setup a new gmail account or even your existing tied to the voice mail. configure forwarding of mail to go to the e-mail address for your family. Then when google voice sends an e-mail to notify you of voice mail it will get auto forwarded to the whole family.
TheoGeek:
Quote from: se1961 on February 12, 2014, 06:01:01 am
I'm having another issue, though: everything seemed to be working very well-- outgoing call quality seems good, I was able to make incoming calls that forwarded from my google voice numbers, etc. Then I answered a call last night from my mother-in-law, who immediately said, "Whoa, what's going on with your phone? You sound like you're under water. I can barely hear you." A couple of quick tests confirmed that when they called my obivoice number directly, or called the google voice number I have set up on the obi (but not forwarded to obivoice), the voice quality was fine. When the call was forwarded from google, the call quality had degraded to a point where it couldn't be used. Uhoh. I haven't really heard reports of this from others who are forwarding from google (to you or other voips like callcentric). Any tips?
This was EXACTLY my experience with Google Voice forwarded to CallCentric. Which is why I ported my GV number away from GV. Getting GV out of the loop has improved call quality immensely.
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