OBiTALK Approved Service Provider Program
SteveInWA:
Quote from: Taoman on April 16, 2014, 03:47:17 pm
Quote from: MikeHObi on April 16, 2014, 02:15:54 pm
Google has had and continues to have some problems with completing calls to some phone numbers held by a number of VOIP providers. The problem started sometime around November of 2013. Many numbers are unaffected and many numbers are. You never know if yours will be affected until you try.
So it is your understanding that it just affects some numbers and not others?
The reason I ask is that I got a free Callcentric DID a week ago and use it as a forwarded number in GV. My understanding is that this affects the free CC DIDs but not the paid CC DIDs. Yet I have tested my free CC DID as much as possible and so far it has worked perfectly with no dropped/incompleted calls and with correct CID passed every time. Based on your post I'm trying to figure out whether I may have lucked out with a "good" DID number that doesn't suffer from this issue or is it more likely I just haven't run into it yet and it's just a matter of time?
Taoman reached out to me privately, but I might as well respond here, too, for other readers' benefit.
I brought this issue to Google engineering months ago, and it was eventually fixed, as far as I know. I also use a CC free NY DID as a GV forwarding number, and it has worked fine for months now. YMMV, of course. The reason being, VoIP service providers use various carriers to route calls, on a least-cost-routing basis if possible, and one or more of those carriers may block or mangle the call during routing. Sometimes, the failing carriers need to be identified and blacklisted to solve it. I can't disclose any more than that, but if individual users continue to experience failures with a large percentage of their forwarded GV calls to a CC/Telengy DID, please open a post over on the GV forum, and we'll try to resolve it. There's no point to nagging CC about it at this point.
MikeHObi:
Quote from: Taoman on April 16, 2014, 03:47:17 pm
So it is your understanding that it just affects some numbers and not others?
The reason I ask is that I got a free Callcentric DID a week ago and use it as a forwarded number in GV. My understanding is that this affects the free CC DIDs but not the paid CC DIDs. Yet I have tested my free CC DID as much as possible and so far it has worked perfectly with no dropped/incompleted calls and with correct CID passed every time. Based on your post I'm trying to figure out whether I may have lucked out with a "good" DID number that doesn't suffer from this issue or is it more likely I just haven't run into it yet and it's just a matter of time?
There have been reports from people with Free Callcentric DID's that have not had problems with google voice and those that have paid numbers with Callcentric that have had problems.
Thus my only assumption is that whatever the problem is, it only affects some areas and not others. It has some thing to do with routing of the calls. Personally I could call my home from my office any time and the call completion was perfect. But if I called from my cell phone or if family members called there would be call completion issues. What causes that? I don't know, but the problem is on Googles end.
VoIP2Go:
I have experienced problems with Free Callcentric DID's in general, so I don't think it's specific to GV.
Don't forget that IPKall still provide free DID's for those that decide not to port their numbers out of GV.
Hank_OBI:
I have been using Google voice with my OBIs for a couple years now, never had issues
I have three OBI devices, 1 - 202 and 2- 110 they all work great.
I signed up for PhonePower a few weeks ago, started with their $35/yr plan but found the 300 mins/mo was not going to cut it so I upgraded to the $60 unlimited plan.
Phonepower spoofs the Google voice number so people can still see that number when you call. I have forwarded my Google voice number to the new PhonePower number. Phonepower also has setting for low bandwidth if that is an issue for you. They also have a BLOCKED LIST for "those people you want to block" ;) and SELECTIVE FORWARDING. I have found the calls crystal clear with PhonePower and very feature rich.
I have one of the OBIs in the Philippines setup with a local number which makes for very cheap international calling. I have been able to keep the firmware up to date from here which I really like.
Anyway PhonePower gets two thumbs up from me so far.
G-Man:
Does anyone know how much PhonePower will cost after the 1 year special through Obitalk is over? When I go direct to their site their current plans look almost as bad as my old Vonage that I dumped. Special pricing offered through ObiTalk looks good for at least a year, but if they go up after that... I'll be on the hunt again.
I've only had free service for 10 months and then got caught up in this May 15th Google change. So far they have not discontinued my service (as of May 16th 2:45PM West Coast). But I need to make the switch before it kicks in (or out). Whichever service I go with, I plan on keeping my number with GoogleVoice and forwarding to the new service.
My current setup is the Obi100 using GoogleVoice (ported home # to T-Mobile temp SIM then into GV). Outbound calls are pure GV through the Obi100. Inbound GV calls are forwarded to a CallCentric free DID (NY Prefix) where I pay $1.5/month to add E911 and have it process CNAM since GV doesn't provide inbound Caller ID.
I know it seems to make sense to stay with CallCentric since my inbound calls are already set up and only cost $1.50/month, but their lowest outbound plan is $7 a month whereas PhonePower is just $2.92.
Bottom line - I rarely use this phone number but have had it for 25 years. Though it is not used often it is the official house number for bills, school etc.; so I want to keep it, but at the lowest cost possible.
Navigation
[0] Message Index
[#] Next page
[*] Previous page