OBiTALK Approved Service Provider Program
Anveo:
Quote from: CLTGreg on February 13, 2014, 01:09:28 pm
A couple notes about Anveo. There is no provision when going through the sign up to integrate this plan if you are an existing Anveo customer.
Anveo for OBiTalk packages are available for new customers which means that during signup process you will get a new Anveo account created.
Quote from: CLTGreg on February 13, 2014, 01:09:28 pm
Their number pool is rather dry compared to every other provider I've ever tried including Obivoice.
Our underlying CLEC in US is the same one used by Google Voice ( Bandwidth.com ) which means we have the same coverage as Google Voice. LNP may be available in areas where we do not have new numbers in stock. Please email your phone number to our LNP via lnp@anveo.com and they will check if the number is portable.
Quote from: CLTGreg on February 13, 2014, 01:09:28 pm
Good luck on support. Anveo charges for that and it seems it doesn't matter what the question is. A basic account may be able to ask a few questions before having to pay but I don't want to burn a question on an answer that should already be provided.
I would like to mention that signup process is fully automated and at the end of this sign-up process, the Anveo voice service will be automatically configured on your OBi device. So you can make and receive calls without extra efforts.
Also, Obihai will provide free installation support for 60-days after Anveo service is activated.
After 60-days, service-related support issues will be provided by Anveo and subscribers to BASIC and BASIC PLUS packages can select either pay-per-incident support option or include regular support option.
Quote from: CLTGreg on February 13, 2014, 01:09:28 pm
...or ask other questions ahead of time.
Feed free to email your questions to anveo.sales@anveo.com
capet2965:
Sorry, Anveo, my question above was not answered in your responses. What is your status with the FCC? Thank you
kwang0429:
and honestly, I haven't seen 1 positive feedback from the solution you have to resolve google voice issue in the forum, the fee you pay with the minutes you have is just not working out.....
MikeHObi:
Quote from: Anveo on February 13, 2014, 01:46:01 pm
Our underlying CLEC in US is the same one used by Google Voice ( Bandwidth.com ) which means we have the same coverage as Google Voice.
Hmm, had some issues with my Anveo quality and now it may make some sense. I've heard of some issues with bandwidth.com. If I can find them I'll link them in.
CLTGreg:
I'm trying to think of one other phone company that doesn't disclose what the fees are to talk to them are. You seem to be saying this is only open to new customers but if you're not an existing customer how are you suppose to know how much a support call is going to cost?
I like Anveo for call flow etc. Perhaps there's a cultural thing and I understand the price is low however you tell me to e-mail LNP but last request I made took 20 days to get any reply at all. Follow up question to that have never been answered.
I have no problem dealing with Anveo as a high tech solution that likes to meter everything. But when you go beyond geek stuff and start to market turnkey solutions, there needs to be more information.
And when someone asks a question like "what about existing users" you should address that as to what your plans are. I don't care how mysterious they may be as far as where they are located but when basic stuff is left out people are going to poke further.
So my advise for the soft launch is to update the sign up page on what those costs are before asking someone to create an account.
Navigation
[0] Message Index
[#] Next page
[*] Previous page