OBiTALK Approved Service Provider Program
Rick:
Quote from: giqcass on February 14, 2014, 02:55:18 pm
Quote from: Rick on February 14, 2014, 08:20:57 am
If we make all our outgoing calls on our cells, then the only thing I have to resolve is that GV will only forward our home number to one cell phone, and that's problematic.
Go to your GV account and tell it your cell phone is a home phone. Then do the same with your wifes cell phone. Now that both phones are listed as a "home Phone" in Google Voice both phones can be selected as forwarding phones at the same time. Google voice will no longer send text messages to your cell phone but if you download the GV app it will notify you of text messages.
Thanks, done.
Rick:
Quote from: simpleAnswers on February 14, 2014, 01:38:01 pm
Quote from: Rick on February 14, 2014, 08:20:57 am
I also question why I need to pay up front for a year. If your service stinks, I'm leaving, and I expect at least a pro-rated refund.
I signed up for Obivoice and it clearly states that any cancellation is prorated to their monthly service. I paid 60 for 2 years service which at monthly rate would have been 4 times that much.
Quote from: Rick on February 14, 2014, 08:20:57 am
I've also got to say that I've been really disappointed in OBi. The device was much more difficult to get working than it should have been - and I'm fairly technical although VoIP is new to me.
Lol :-\, have to disagree on that one. The basic usage of setting up GV on an Obi and using a regular phone is absolutely painless. Thats why it sold soo many. However, if you want to do some fun stuff, it is not that easy, however, I have to thank Obi for at least making this forum available. I have not only found solutions here, but new ideas on how to get more out of the Obi. The update sucks because it resets some settings, that I'll blame squarely on Obi.
Quote from: Rick on February 14, 2014, 08:20:57 am
Switching to the OBi and GV was right for me at the time - I dumped my landline and saved money, but ran into issues with my internet solution for my home alarm and had to switch to cellular for that, adding the cost of that device plus a monthly charge.
This one is simple, sounds like you are using one of the nickel and dime alarm monitoring services (yes one of the big ones). In my area, I was paying the same, when I asked them about mobile monitoring they wanted to charge hundreds to enable mobile, then add like $10 to my monthly charge. Needless to say when my contract was up, I switched to another monitoring which get this "Offers wireless monitoring as standard". :P and charged 70% less. They will still connect to the landline as a backup but never use it. YES I do an alarm test monthly. The best part was, they used my existing sensors so the conversion was easy.
It didn't sell soo many, that's why they changed their business model to partner with providers, because selling direct to consumers didn't go as planned, and they couldn't staff up to support them.
Having had this for two years now, and been through all the issues (and provided help to hundreds on this forum), it has most certainly not been smooth.
And no, I don't have one of the big companies, in fact I have a smaller monitoring company with no contract. I use Alarm Relay, it's $10.45 a month paid annually, plus if you use cellular monitoring they go through a third party for another $12 a month. I have another system in another location called Simplisafe, it's a very interesting model, monitoring gives you lots of internet ability plus email and text alerts all included. If I wouldn't have to invest in their hardware (they don't use other's hardware), I might consider switching my main system. Although I do like wired doors and windows vs. noticeable wireless sensors on their system.
carl:
Quote from: Rick on February 14, 2014, 08:20:57 am
I've also got to say that I've been really disappointed in OBi. The device was much more difficult to get working than it should have been - and I'm fairly technical although VoIP is new to me.
Obi really screwed up here. Their bug ridden manual is so miserable that it forms a challenge even for an IT professional. For a layman, it means hundreds of hours of work and study and extra equipment and a second patient person as tester in order to master this device. However, as long as you can stay within the pre configured things - which means giving up many of the awesome features of this device- you will be fine.
I also think that it was a mistake to advertise Obi as THE Google Voice device. It will come back biting. Obi is great for BYOD providers and they should have advertised it accordingly.
giqcass:
Quote from: Rick on February 14, 2014, 04:07:45 pm
I use Alarm Relay, it's $10.45 a month paid annually, plus if you use cellular monitoring they go through a third party for another $12 a month.
$12 per month is ridiculous when I can get a fully functional cell phone for $30 per year from pagepluscellular.com or $14.99 per month for unlimited voice cell service with Straight Talk Wireless Home Phone.
Quote from: carl on February 14, 2014, 04:34:21 pm
Obi really screwed up here. Their bug ridden manual is so miserable that it forms a challenge even for an IT professional.
It's hard to ague with that the documentation could be a lot better.
infin8loop:
I decided to go with a rock bottom pricing voip provider. Their corporate offices and customer service phone center are in the attached photo.
Breaking news: The servers have just been relocated to China.
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