Obi110 stops working
Jeffy:
I have an OBi110 that stops working every few days. If I unplug it and plug it in again it will work for a few days and then it stops working again. Has anyone else had this problem?
RonR:
In what way does it stop working? No dialtone? No longer reports connected? Can't call echo test?
You need to be very detailed about the problem if you expect to get any meaningful help.
Jeffy:
I do get a dial tone but if I dial a number I get this message, "There is no service available to complete your call." Also, all the lights are out except the power light. It seems that it loses the internet connection until I turn it off and on again. The echo test works. It is still under warranty.
Any ideas?
RonR:
How long does it take for the OBi to stop working?
Does the echo test stop working until you cycle the power? If not, then you're not losing the connection to the Internet.
If the echo test does stop working until you cycle the power, you might try connecting the OBi directly to your modem to see if the problem goes away. Some routers don't behave properly with VoIP.
Jeffy:
It stops working about one or two times each week. I think the echo test worked when I could not make a call. I will try the echo test again when Obi stops working again. Thanks for trying to help.
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