Obi100 Dial Tone, Rings Outgoing, Dead Air Issues, etc...
lousyg:
Quote from: RussMyers on February 19, 2014, 04:20:35 pm
This has been working flawlessly for 9 months. Why would it suddenly stop working?
I have made no changes to my router, or anything else.
I can see the calls in GV call history, both incoming and outgoing, but they do not complete.
Rings a few times, then dead air.
RM
I doubt this is an issue with your equipment or account. I would imagine there's some sort of GV issue. Or perhaps Google made one of their infamous protocol updates that breaks Obi functionality.
Can anyone confirm that their Obi service is working properly?
newalias:
Same thing, yesterday my phone was working fine. I just tried calling my parents and they tried calling me.
Both times, we both hear dead silence on the phone.
http://www.google.com/appsstatus#hl=en&v=status&ts=1392857657315
App Status doesn't show anything down.
RussMyers:
I have a fix from ObiHai Support.
It looks like Google is transitioning users from the old Google Chat to the new Hangouts without any notice, which breaks ObiHai functionality (of course).
<The Fix>
Please compare by:
1. Powering off your OBi
2. Log in to your Gmail account
3. Click on the dropdown arrow next to your username (bottom left column) and select ‘Revert to old chat’. Please refer to the screenshot below.
3. Click on the Gmail Call Phone icon (see screenshot) and make a call out to any number.
<My note - you may have to install the Google Voice and Video widget for this to work>
4. Are you able to make an outgoing calls successfully?
Regards,
Obihai Technology
This worked for me.
RussMyers
QBZappy:
Th Grandstream GVX3140 IP Phone has native Google Voice support. Here is a recent thread suggesting that Google is making some changes affecting GV integrated products. This may be an explanation why OBi products are beeing affected.
Google Voice Login Problem
http://forums.grandstream.com/forums/index.php?topic=17452.0
justdoit « on: February 01, 2014, 01:28:08 PM »
"Any one has google voice login problem? ..."
GSSupport61 « Reply #1 on: February 04, 2014, 11:29:39 AM »
"Google has changed the API library for GoogleVoice and at the moment our team is working to update the library."
newalias:
For what it's worth I did absolutely nothing and my phone calls are working today.
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