Localphone voicemail access from Obi and other question
giqcass:
I like to use a speed dial for voicemail. Assuming localphone in on SP1 then
SP1(*1571)
mo832:
Quote from: giqcass on February 28, 2014, 03:54:01 am
I like to use a speed dial for voicemail. Assuming localphone in on SP1 then
SP1(*1571)
Can you walk me through how to do this? I did what I THOUGHT I was supposed to do. I went into the expert config page and set speed dial 3 as *1571. My SP1 is localphone. I have not touched my digitmaps at all. I still get a busy signal. So I need to understand
1. How/where to set the speed dial correctly?
2. Does anything also need to be done with maps or digits if you do this? (e.g. prepend issues)
3. Once you have the speed dial set, how do you use the speed dial? I.E. retrieve/dial a speed dial number (general case)
4. For VM in particular, once you pick up the handset and get a dial tone, what is the EXACT key sequence you press to get into the voicemail system?
azrobert:
Another way is to setup a Star Code.
Remove any reference to *1571 you made in the DigitMap or OutboundCallRoute.
Go to
Star Codes -> Star Code Profile A
Set Code30 to:
*1571(<sp1(*1571)>), Voice Mail, call($Code)
To reach VM Dial *1571
giqcass:
Quote from: mo832 on February 28, 2014, 07:04:58 am
Quote from: giqcass on February 28, 2014, 03:54:01 am
I like to use a speed dial for voicemail. Assuming localphone in on SP1 then
SP1(*1571)
Can you walk me through how to do this? I did what I THOUGHT I was supposed to do. I went into the expert config page and set speed dial 3 as *1571. My SP1 is localphone. I have not touched my digitmaps at all. I still get a busy signal. So I need to understand
1. How/where to set the speed dial correctly?
2. Does anything also need to be done with maps or digits if you do this? (e.g. prepend issues)
3. Once you have the speed dial set, how do you use the speed dial? I.E. retrieve/dial a speed dial number (general case)
4. For VM in particular, once you pick up the handset and get a dial tone, what is the EXACT key sequence you press to get into the voicemail system?
I was telling you put the whole next line in the speed dial not just *1571
SP1(*1571)
That is of course assuming SP1 is configured for localphone.
mo832:
Quote from: giqcass on February 28, 2014, 11:28:59 am
I was telling you put the whole next line in the speed dial not just *1571
SP1(*1571)
That is of course assuming SP1 is configured for localphone.
D'oh!! :o Now it makes sense. Thank you. Very elegant solution. I didn't know you could place the letters "SP1" in a speed dial box.
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