3.0.1 (4303) Can No Longer Receive Calls
Mango:
I suspect you've accidentally configured something incorrectly that's preventing you from making outgoing calls. I'm fairly certain your hardware is still functional, and when configured correctly, things will work properly again.
carl:
Quote from: Mango on March 03, 2014, 09:20:49 am
I suspect you've accidentally configured something incorrectly that's preventing you from making outgoing calls. I'm fairly certain your hardware is still functional, and when configured correctly, things will work properly again.
I doubt that, not because of my questionable abilities but because only my Localphone digitmap is custom and I copied it exactly but because my Callcentric settings are were basic , I double checked everything from their web site and used both the digitmap from the portal and alternatively the digitmap Callcentric recomends for Obi 202.
The only thing I can do if Obihai doess not get back to me- and they are not responding- is to do a complete factory reset again and then configure , as Ron advised, the device without registering on the portal. At the danger that whatever undisclosed changes they made to the incoming call routing in order to make it work on my device goes away and I will be stuck with no service at all.
As said, we will now soon. ::)
gderf:
Delete your OBi from the portal.
Download a copy of the 3.0.1 (4269) firmware.
Reset your OBi to factory defaults using a paper clip.
Install the 3.0.1 (4269) firmware.
If you want your OBi on the OBiTALK portal, add it.
Reconfigure your OBi from scratch. Don't use a backed up configuration, it may be corrupted.
Until you have done the above steps, it's likely that you will not get it working properly again.
If you'd rather wait for OBihai to suggest a similar approach, feel free to do so.
carl:
Quote from: gderf on March 03, 2014, 10:03:04 am
Delete your OBi from the portal.
Download a copy of the 3.0.1 (4269) firmware.
Reset your OBi to factory defaults using a paper clip.
Install the 3.0.1 (4269) firmware.
If you want your OBi on the OBiTALK portal, add it.
Reconfigure your OBi from scratch. Don't use a backed up configuration, it may be corrupted.
Until you have done the above steps, it's likely that you will not get it working properly again.
If you'd rather wait for OBihai to suggest a similar approach, feel free to do so.
I did all of the above. And as I said, The Callcentric configuration was rock bottom basic.
I will have to repeat it without the portal though once I get some more time to do it.
CLTGreg:
The lack of release notes is flabbergasting. It's the exact opposite of how cool and modern the product is. I think they should participate in the forum too because of the one to many benefit to owners.
But surely the changes for firmware are written down somewhere. Why not share it?
In the meantime, thanks to all the early adopters. I'm not one of them but someone needs to be willing to sacrifice.
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