Calls to Callcentric Free DID say person unavailable
gderf:
Calls to my CC DIDs report "The person you are trying to reach is currently unavailable."
Is anybody else seeing this?
Calls to my IPKall DID which is forwarded to my CC SIP URI work.
SteveInWA:
Nope -- my two free DIDs work fine. I did see a user over on the GV forum today who couldn't get GV to call his CC DID to complete a verification call.
Why don't you open a ticket with CC?
giqcass:
My CC numbers are working fine. I had 2 unexplained instances of channel congestion over the last month.
dudly:
gderf,
I have 3 numbers. 1 free callcentric DID that I use as a fax to email number. I number I ported in from Google voice, and 1 IPKALL number.
Everything worked fine when I was using my OBI110. However, I just upgraded to an OBI202 and this is the current problem.
1. Free DID being used as fax to email works fine
2. IPKALL number works fine.
3. My ported in number is now going straight to voicemail with the "The person you are trying to reach is currently unavailable" message.
I have been working with Callcentric for 2 days now trying to figure out the problem. If we can't get it resolved, I guess I will just have to plug my obi110 back in and send the obi202 back
SteveInWA:
Dudly:
Regarding the number you ported in from Google Voice:
Has it ever worked since you ported it to CC?
Do ALL callers receive that error message, or only specific callers?
If specific callers, then are they calling from GV numbers, or from other carriers?
Have you tried setting up that DID on the OBi 110 to see if it works there?
If you factory reset both OBis and set up CC DIDs on either one using Obihai's wizard, they should just work.
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