Calls to Callcentric Free DID say person unavailable
dudly:
SteveInWA,
All 3 numbers worked correctly with the obi110.
All callers now receiver the voice mail message when my ported number is called.
I have factory reset the obi202 3 times, and used obihai's wizard for setup.
2 numbers work normally, and the ported number that used to work normally with the obi110
now goes to voice mail whenever it is called.
frustrating to say the least.
giqcass:
What firmware are you on? I have heard a few complaints about 3.0.1 (4303).
dudly:
3.0.1 (build: 4303)
giqcass:
Did you try this?
Quote from: Mango on March 01, 2014, 07:01:17 pm
RonR at DSLR suggests: Voice Services -> SPx Service -> X_EnforceRequestUserID : (unchecked)
Anyone who is having the problem, please test and report if this solves it.
gderf:
I have determined that the very recent upgrade to firmware version 3-0-1-4303 caused my problem and downgrading back to 3-0-1-4269 solved it.
Note that calls to my IPKall DID which is forwarded to my Callcentric SIP URI were not affected and continued to work. Only calls made directly to my Callcentric DIDs resulted in the "User unavailable" message and never rang.
The suggestion X_EnforceRequestUserID : (unchecked) was initially required to get the affected SP to ring, but after trying a full reset back to factory defaults and and reprovisioning everything this setting made no difference either way - the phone would ring if my IPKall DID was called, but not my Callcentric DIDs.
I have disabled automatic firmware updates.
I updated my CC trouble ticket to show that it is solved.
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