Cant register with SIP provider

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mrjoli021:
I have an Obihai 202 that I am trying to register with my SIP provider.  I have registered a soft phone and a different ATA without a problem with the same credentials.  I have logged into OBiTalk and followed the instructions on setting up a generic SIP provider.  After I save the information I look and I see that it says "Service Not Configured" under  status of SP1.  I have upgraded to the latest version and called my provider and they dont see any attempts at registration from the Obihai 202 

Any suggestion?

gderf:
Is the provider one the OBiTALK system knows how to auto-configure for?

Are you putting only the required information required in? Not all providers need to have every available configuration option filled in.

mrjoli021:
NO this is a new provider and I am using generic SIP provider.  I am putting
Service Provider Proxy Server = myprovider address
Username = Username provided by provider
Password = Provided by provider
URI and Out Bound Proxy are empty

I have tried with and without OUTBound Proxy and same thing

Same information works on softphone.

gderf:
The only thing I can think of next is to hit the submit button, wait a while, then submit again, and again if needed. I have seen it take two or three tries here on occasion.

mrjoli021:
As stupid as this sounds after three submits it works.

Thanks

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