Anveo for ObiTalk (Approved Service Provider)
AlanB:
I wanted to share some findings about the Anveo ObiTalk plan that are not obvious until after you sign up.
1) The SIP information is locked. Accessing this info in Anveo gives the following:
Access to SIP credentials (username/password) is restricted on your subscription package. However, you can still configure other SIP related options.
2) Because of item 1), you must use the ObiTalk provisioning tool for the Anveo Approved Service Provider account. You can not provision manually.
3) If you already have an Anveo 911 account provisioned, the provisioning tool may fail. I tried three times to provision and had problems. I finally decided to delete the Anveo 911 provisioning and then my reprovision of my new Anveo account worked.
4) If you need to reprovision, Anveo for ObiTalk, you need to start the sign-up procedure, but on the first page after you click on a plan, there is some small text with a link to reprovision.
5) Incoming CallerID with Name is turned OFF by default even if you select the Basic Plus plan. To turn it on, you need to go to Phone Numbers..Manage Phone Numbers..(edit phone number)..Caller ID.
6) Outgoing CNAM (Caller ID with Name) does not appear to be available. ("Spoofing" a callerID number works fine. There is a $0.01 charge for verification because they've experienced a high number of "spoofs").
7) Minor detail but Anveo cycles all end on the 14th of the month. So, your first month will be prorated and the difference will be credited to your account balance to be used as necessary.
8 ) I wasn't planning to use this, but did notice that online Conference Call feature is disabled (in my Just Right! plan)
9) Consistent with billing cycle, the minutes available for outgoing calls reset on at on the 15th at midnight GMT. They were generous and did not prorate the first partial month.
10) Voice mail can be configured to send you a WAV file as an e-mail. The MWI (message waiting indicator) works on my phone with no problems.
11) Call Flow is a great feature to route calls. Great for avoiding blocked calls. You can even set up unknown numbers to make them dial a number to actually get the call through.
12) As of May 6, 2014, the provisioning includes protection against SIP scanners.
Just wanted to pass this info on. If you've got any questions about other features, I'll be glad to log in and check.
Message 86 has some good info on signing up as well: http://www.obitalk.com/forum/index.php?topic=7391.msg49930#msg49930
***Anveo is currently porting from Google Voice for free and claims the port can be completed in one hour!
Reply #96 indicates that there is a 30 day period in which you can cancel and receive a refund.
ericab:
Hi Alan;
thanks for the list;
i too recently signed up for the BASIC PLUS plan, and have run into every entry on your list.
im very disappointed by #1. i was hoping to use my landline # on my android softphone, but i guess this isnt possible now.
(i did save my config file, and tried to cherry pick the anveo SIP password; but for some reason the entry where is should be isnt there;
the username is however...)
MikeHObi:
Quote from: AlanB on March 04, 2014, 06:03:39 pm
5) Incoming CallerID with Name is turned OFF by default even if you select the Basic Plus plan. To turn it on, you need to go to Phone Numbers..Manage Phone Numbers..(edit phone number)..Caller ID.
You may want to note that by turning that on you may incur additional costs for CNAME look-ups.
giqcass:
Quote from: ericab on March 04, 2014, 10:17:41 pm
(i did save my config file, and tried to cherry pick the anveo SIP password; but for some reason the entry where is should be isnt there;
the username is however...)
That is for security. No ITSP passwords should be saved in your backup config file. Being forced to use Obitalk for the config = me not very likely to subscribe.
Are the call flow options still there?
Are the pro call flow options still available for an additional fee?
Has anyone got Anveo to move the balance of an old account to the new account?
AlanB:
Quote from: MikeHObi on March 05, 2014, 05:21:53 am
Quote from: AlanB on March 04, 2014, 06:03:39 pm
5) Incoming CallerID with Name is turned OFF by default even if you select the Basic Plus plan. To turn it on, you need to go to Phone Numbers..Manage Phone Numbers..(edit phone number)..Caller ID.
You may want to note that by turning that on you may incur additional costs for CNAME look-ups.
CNAM is included in the Obitalk Basic Plus option. It shows a fee of $0 by the option to turn it on.
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