Anveo for ObiTalk (Approved Service Provider)

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AlanB:
Something to be aware of.  In the IVR call flows, you can use Robotalk.  There are some premium options.  The charges are not listed there.  They are listed in the Terms of Use (https://www.anveo.com/legal.asp).

44. PREMIUM TEXT TO SPEECH
A speech generated using Premium Text To Speech Voices will be charged $0.001 per character when initial speech is generated and $0.0001 per character per playback when pre-generated speech audio is played. Speech is always rounded up to the nearest multiple of 150 characters. Pre-generated speech is stored locally on VOIP node and changes to call routing/handling may require a new speech to be generated.

AlanB:
Quote from: c3c3 on March 18, 2014, 07:58:42 pm

Quote from: AlanB on March 18, 2014, 07:49:13 pm

c3c3, did your's reset?


nope

Maybe it wasn't coincidence then that I had a question for customer service on my account.

c3c3:
Quote from: AlanB on March 18, 2014, 08:04:10 pm

Maybe it wasn't coincidence then that I had a question for customer service on my account.


Anveo support said that the account is reset on the 15th GMT time.  I had a long call at night on the 14th, which was already 15th GMT, so I did not realize that.  Don't know what happened in your case.

AlanB:
Quote from: c3c3 on March 19, 2014, 09:51:48 am

Anveo support said that the account is reset on the 15th GMT time.  I had a long call at night on the 14th, which was already 15th GMT, so I did not realize that.  Don't know what happened in your case.


Maybe I just didn't notice it reset.  I looked at the list of outgoing calls made since the 15th GMT.  My starting balance minus all the minutes that show in the report exactly equals my minutes left for this period.  So, that's now known.  I'll update my original post to include this detail.

c3c3:
Anveo has added a couple of check boxes for the ObiTalk plans.

MikeHObi: "Obi202 user - 3/17/2014 8pm Unlock GV Number, Request Port from Aveo. 3/18/2014 2pm Anveo Acknowledges Receipt of request."  The recommendation is to wait at least 3 business days after unlocking before requesting port out.

AlanB, did you put the pin code on the porting form, even though it says "if porting a cell phone number"?

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