URGENT - Help needed with DigitMap !
ianobi:
Sam,
Are you sure that you are entering the OBi Expert Configuration via the OBi Dashboard and not directly? The steps are:
In OBi Dashboard click on your OBi number > Device Configuration Page - click on "OBi Expert Configuration" > click "OK" when asked if you want to go to OBi Expert Configuration > click Enter OBi Expert when you get to OBi Expert Configuration Menu. Next find:
Service Providers > ITSP Profile A > General > DigitMap
Uncheck both the boxes to the right of it and leave them unchecked.
Make the changes. Press submit at the bottom of the page and wait a few minutes. The OBi should reboot itself.
The problem is to do with how you are making the changes (this is a big subject!). The problem is nothing to do with the digit maps or making calls.
sidlog:
Hello ianobi,
Thank you so much !
It works. Apparently I was not using the right menu. Thanks for pointing this out.
Another question if I may - the current calling plan I have allows me to call 1000 minutes for landlines and 200 minutes to cell phones. When I reach that limit the prices go up.
Obviously I would like to limit this.
Could you please let me know if Obi is having the functionality of counting the time I speak per month and resent at the end of the month ?
If so, could you please guide me how to do that ?
Thank you in advance,
Sam
ianobi:
Sam,
There is no automatic way to do what you want. The OBi keeps a log of the past 200 or 400 calls (depending on model) in Status > Call History, so you would have to look through that. It can be downloaded as an xml file and some users have written conversion programs such as:
http://www.obitalk.com/forum/index.php?topic=7288.msg46535#msg46535
Status > Call History is only available via your web browser address, not via the OBiTALK portal.
sidlog:
Thank you again.
Is it possible than to limit a call duration for X minutes ?
ianobi:
Not for normal calls. Some phones will display how long the call has been in progress, but this is not a function of an OBi.
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