Vestalink stopped working
gderf:
Quote from: arvinp on March 11, 2014, 04:46:33 am
One more thing, in the table that you see when going to the link
https://www.vestalink.com/byod.php.
The values for Service Provider Proxy Server Port should be 8891 and for
Outbound Proxy Server Port should be 8891
Port 8891 has been suggested by Vestalink as an alternate to 5060. But it is not the standard configuration and not mandatory for use.
arvinp:
5060 was not working for me until I read the following on Vestalink's site:
"One of the errors Obi adapter users may experience when configuring their equipment for use with our service for the first time is an Error 400 when attempting to make an outbound call.
The easiest solution to this error is to use port 8891 instead of 5060 when entering the SIP credentials into your device from the Softphone/BYOD tab of the Vestalink web portal".
Doing what I wrote in my previous post and changing to 8891 instead of 5060 started working for me. Thanks. :)
gderf:
Mine never stopped working on 5060.
erkme73:
Good on all of you who are back up. I'm not. Getting "Service Not Configured" on the 110 box I configured with the auto-configuration page. It was showing "Register Failed: 401 Unauthorized", so I thought, what the hell... let's try that. I've since deleted the SP1 profile and manually entered everything (including 8891 v. 5060) and still shows Service Not Configured.
The other 110 box, I haven't touched. It still shows "Register Failed: 401 Unauthorized". I'm going to manually change the proxy settings to 8891, but suspect that's wishful thinking as well.
I've power cycled both boxes, and it made zero difference.
ETA: as suspected, changing the manually configured 110's ports to 8891 did nothing to change the "Register Failed: 401 Unauthorized" error. All calls are rejected by the service provider.
giqcass:
Quote from: erkme73 on April 09, 2014, 06:37:59 am
I've since deleted the SP1 profile and manually entered everything (including 8891 v. 5060) and still shows Service Not Configured.
I think the primary reason they use 8891 is because routers like the 2wire tend to choke on 5060. If a port was working for you it should continue to do so unless you change hardware or firewall settings. I hope they work out their problems soon.
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