Vestalink stopped working
aopisa:
Quote from: Codesmith on April 09, 2014, 04:04:56 pm
Here is the explanation from their twitter and status page ...
"We experienced a database problem this morning that prevented logged out users from logging back in and making calls, the issue is resolved."
The problem is that they posted this AFTER the issue was fixed. There was no communication via email, their status page or their twitter feed acknowledging there was a problem while it was ongoing. This caused many users to try all kinds of self remedies thinking that there was something wrong on their end.
Already scoping out my next move. I am giving them one more shot, but I do not have high hopes for Vestalink being able to handle it when GV pulls the plug in a few weeks. They are very good at presenting a slick marketing effort to get people to sign up. I hope they are putting as much effort in not being caught by surprise again.
SkOrPn:
Quote from: aopisa on April 10, 2014, 08:38:32 am
Quote from: Codesmith on April 09, 2014, 04:04:56 pm
Here is the explanation from their twitter and status page ...
"We experienced a database problem this morning that prevented logged out users from logging back in and making calls, the issue is resolved."
The problem is that they posted this AFTER the issue was fixed. There was no communication via email, their status page or their twitter feed acknowledging there was a problem while it was ongoing. This caused many users to try all kinds of self remedies thinking that there was something wrong on their end.
Already scoping out my next move. I am giving them one more shot, but I do not have high hopes for Vestalink being able to handle it when GV pulls the plug in a few weeks. They are very good at presenting a slick marketing effort to get people to sign up. I hope they are putting as much effort in not being caught by surprise again.
Gosh, lets hope they are. I was pretty certain I wanted to use Vestalink as soon as my GV no longer works. Now not so sure...
S_in_Forum:
Anyone else having trouble with Vestalink this morning?
I'm getting a "Register Failed: No Response From Server" from my OBI110
aopisa:
Quote from: S_in_Forum on April 15, 2014, 08:53:34 am
Anyone else having trouble with Vestalink this morning?
I'm getting a "Register Failed: No Response From Server" from my OBI110
Just checked and mine is working. Where are you located? How long have you had the problem?
cluckercreek:
I'm in the East and having no problems with VL.
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