Ported out of GV to Vestalink and experiencing major problems
Holysmoke:
I have found numerous nightmare threads online about this issue.
It seems GV keeps the number in your google account even after it is ported out successfully.
If my wife uses Google Voice to call our home Vestalink number (used to be GV) it goes to voicemail at GV. If she uses the cell phone without GV it successfully goes to Vestalink.
Is there any way out of this?
I was thinking of deleting the number out of my GV but that appears to take 90 days to take full effect.
Thanks.
some other posts at google...
Quote
Red LeathermanTop Contributor
10/10/12
brian.g:
The issue with porting a landline [Google Voice] to another provider has been reported as taking significantly more time by all telecoms with a porting time of 15-45 days reported by some providers. Google allows you to release your number to a new provider but it's up to the new provider to take it from there and complete the process.
0
0
brian.gLevel 1
0
Does anyone have experience with Vestalink propagation of ported numbers?
cluckercreek:
I guess I was one of the lucky ones. I ported my GV number to Vestalink. It was completed in about 5-6 days. I didn't have any problems with Google. I hope you find your answer quickly.
Johnny:
I had similar issues as the OP when I ported from GV to Voip.ms.
Here's what helped me:
I explained the problems I was having on the Google Voice help forum and posted the last four digits of my number. I asked that my number be released from their system.
Within a day or two, all my issues cleared up and everything worked as it should.
Try posting over at their forum and post the last four digits of your number.
It definitely helped me.
Good luck......
Holysmoke:
did your numbers stay in your GV account or disappear?
Johnny:
Once I provided GV with the last four digits of my number, and asked that it be released from their system, it did in fact disappear from my GV account and everything worked as it should. All calls and text messages went to the new provider.
Prior to going to the GV help forum and doing what I just described, my number was still showing in my GV account even though Voip.ms told me the port had completed.
Maybe it was all a coincidence? Doubtful.
Good luck......
Navigation
[0] Message Index
[#] Next page