Ported out of GV to Vestalink and experiencing major problems
giqcass:
Quote from: Holysmoke on March 19, 2014, 06:23:07 am
as of today the GV number is alive and well in my google account and still does not go to Vestalink properly.
I still have the poor GV dropped calls problem when and if it does go to Vestalink.
I thank God for the 30 day money back guarantee at Vestalink but I wasted $13 on porting and now I have lost a GV number I have used for 6 years unless I pay google $20 to port it back and why do that when they are dropping Obi.
If it is still in your GV account is there a way to cancel the port?
AlanB:
Quote from: Holysmoke on March 19, 2014, 06:23:07 am
k and why do that when they are dropping Obi.
GV isn't exactly dropping Obi. They never really intended for GV to be used via a device like Obi -- some smart engineers figured out how to use GV.
Holysmoke:
Quote from: giqcass on March 20, 2014, 04:32:49 pm
Quote from: Holysmoke on March 19, 2014, 06:23:07 am
as of today the GV number is alive and well in my google account and still does not go to Vestalink properly.
I still have the poor GV dropped calls problem when and if it does go to Vestalink.
I thank God for the 30 day money back guarantee at Vestalink but I wasted $13 on porting and now I have lost a GV number I have used for 6 years unless I pay google $20 to port it back and why do that when they are dropping Obi.
If it is still in your GV account is there a way to cancel the port?
the part time wedding DJ at Vestalink says it is fully ported. he says it is googles issue now.
giqcass:
Quote from: Holysmoke on March 20, 2014, 06:14:16 pm
the part time wedding DJ at Vestalink says it is fully ported. he says it is googles issue now.
When you say "part time wedding DJ" are you talking about Ryan?
Holysmoke:
Quote from: clawdogs on March 21, 2014, 06:55:46 am
holysmoke, in the same post you say your number is ported back to GVoice AND you lost your number? That's confusing. Why are you blaming vestalink for a number being forwarded from Google to terminate there? That's a bad set up.. That set up will never work as it should all the time. If you already received your refund, why are you still calling vestalink?
Also, you don't sound like a nice person. the part time wedding DJ at Vestalink says it is fully ported. he says it is googles issue now. What does the CEO's part time gig or hobby have anything to do with your issue? I ported my number just fine, the only issue I had is when I was forwarding from google before it was ported.
It is not ported back to GV. I paid $13 to have it ported to Vestalink and the part time DJ can't figure out how to fully port it even though he says it is fully ported then instead of helping me further he says it is googles issue now.
The number is in Vestalink portal and GV account. How the flying flop can it be in both places.
The reason I call him a part time DJ is because this is run like a low rent operation, no support on nights or weekends and no help for this issue.
I don't care a lick if you think I'm "nice" move on if you don't like the thread.
If you can't port a number from GV, don't claim you can and don't charge people when you can't fulfill your obligation.
I have not received a refund yet either.
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