Vestalink ringing both lines on Obi202
simpleAnswers:
Quote from: Lavarock7 on March 15, 2014, 07:48:38 pm
On an Obi202 the port for Phone 1 has 4 wires and the port for Phone 2 has 2 wires. This allows Phone 1 to be a 2 line phone. Check to see if you have a 2 wire telephone cord yto use for that phone and whether that solves the problem.
Say what? That is news to me.
So how could that work in practice? Would the 2 line phone use PH1. I guess I'm trying to figure out how to take advantage of that feature.
If I plugged in 2 line phone into that PH1 socket, could I have 2 simultaneous calls at the same time?
drgeoff:
Quote from: simpleAnswers on March 17, 2014, 02:56:43 am
Quote from: Lavarock7 on March 15, 2014, 07:48:38 pm
On an Obi202 the port for Phone 1 has 4 wires and the port for Phone 2 has 2 wires. This allows Phone 1 to be a 2 line phone. Check to see if you have a 2 wire telephone cord yto use for that phone and whether that solves the problem.
Say what? That is news to me.
So how could that work in practice? Would the 2 line phone use PH1. I guess I'm trying to figure out how to take advantage of that feature.
If I plugged in 2 line phone into that PH1 socket, could I have 2 simultaneous calls at the same time?
The OBi202 is perfectly capable of having two simultaneous calls using PHONE1 and PHONE2. You can do that with separate phones plugged into the two sockets. I've never seen a US two-line phone but I assume it is little more than an ordinary phone with a switch which connects to either line. If it only has one handset, I cannot imagine how it can support two simultaneous calls. (My definition of 'two simultaneous calls' does not include a 3-way call nor switching between two calls, conversing on one while the other is on hold.)
One reason the OBi202's socket labelled PHONE1 is wired up the way it is, is to support a two-line phone where you use the single handset to make or receive a call on either 'line'. (One at a time.)
It is also possible that if the house wiring uses both pairs in 4-wire cabling to support two lines throughout the house that this makes a simpler/neater connection to the OBi202.
BigJim_McD:
I have a four phone set of 2-Line Vtech portable phones connected to my Obi202. I connected a 4-wire phone cord from the Line-1 {L1+L2} Jack on the Obi202 to the Phone-1 Jack on the 2-Line Vtech. I manage my Obi devices using ObiTALK. I reset my Obi202 device, then configured SP1 for Vestalink as a "Generic Service Provider". Then I added additional provisioning for "VOIP.ms" on SP3 and SP4.
I can make and receive calls on "Phone-2" while my wife is talking on "Pone-1". When "Phone-2" is in use and "Phone-1" is idle, incoming calls or new outgoing calls work on "Phone-1". This would also work with two different phones, one connected to Line-1 and the second phone connected to Line-2 using 2-wire phone cords.
I made the following changes using ObiTALK "Expert Configuration".
Obi202 Configuration for Main # with two phones:
1) Ring only Ph1 for a single call, Call Waiting Disabled on Phone 1.
2) Ring Ph2 only for a 2nd Call using “Call Forward Busy Line”.
Using ObiTALK configure:
Phone 1 Phone 2
Primary Line for Outgoing Calls Route to: SP1 SP1
Phone Rings on Incoming Calls from: SP1 SP3, SP4
Enter ObiTALK “Expert” Configuration.
Locate: Physical Interfaces – PHONE 1 Port.
Uncheck – Calling Features – CallWaitingEnable Default Block
Locate: Voice Services – SP1 Service.
Uncheck – CallForwardOnBusyEnable Default Block
Check – CallForwardOnBusyEnable Block on the Left
Uncheck – CallForwardOnBusyNumber Default Block
Add – CallForwardOnBusyNumber Ph2(#)
PeterFales:
For what it's worth, I'm *trying* to set this up on my Obi for both the Anveo account on SP2 and the Vestalink account on SP3. It works with the Anveo account (when ph1 is busy, calling the Anveo number rolls over to ph2), but it's not working with the Vestalink account (when ph1 is busy, calling the Vestalink number goes to Vestalink voice mail). I *think* I have SP2 and SP3 configured identically.
Is there anything I may have missed?
Does anyone else have this working on a Vestalink account?
PeterFales:
I contacted Vestalink support about this. They confirmed that Vestalink does not currently support this CallForwardOnBusy "rollever" to the other line. They suggested I open a feature request on the Vestalink feedback forum, and I've done that. Feel free to vote for it! :-)
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