PhonePower for Obihai
Weiyi:
Hi,
I clicked through the link on obitalk, registered and paid for phone power service. It worked. Unfortunately I had it on SP4, and would like to move it to SP1. I tried to remove SP4, and re-provision on SP1, but it asked me to pay again. How can I re-provision phonepower on Obihai?
Thanks,
gderf:
You should have been provided with or otherwise have access to the SIP credentials necessary to provision the service by hand. Do you have them?
Terry:
Quote from: gderf on March 16, 2014, 06:06:48 am
You should have been provided with or otherwise have access to the SIP credentials necessary to provision the service by hand. Do you have them?
I'm thinking the "Approved Service Providers" (Anveo and PhonePower) are using locked-down-provisioning to make things simpler/easier for mere mortals (that is, harder for the idiots to screw up :P ). At least with Anveo, the SIP credentials are not being provided.
With Anveo "Approved Service Provider", when they go to set it up again, people have reported that there is a fine print option/link before you make a new account that lets you re-provision using the same account and settings.
If the OP (Weiyi) tries it again, experiments and/or hunts around for small print, maybe s/he will find what the PhonePower re-provision secret is. Maybe even make a screen shot or write "the missing instructions" section. Become a Hero to others in the same predicament!
gderf:
If using locked-down to OBi provisioning is part of a special offer, then that's fine so long as that detail is revealed before signup. If that wasn't revealed, then I would both expect and insist that the SIP credentials be available to the customer so that another device other than an OBi could be used if desired.
QBZappy:
Quote from: Terry on March 16, 2014, 10:10:08 am
..., the SIP credentials are not being provided.
Are you certain about that. Perhaps you need to look inside your unit. To date I have not seen any provisioning that has not populated the relevant fields in the client unit directly. Have a look where the sip credentials are inserted in the OBi unit (SIP Credentials).
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