Phone power for Obihai questions about the service.
giqcass:
Quote from: BravoKilo on March 23, 2014, 11:06:03 am
I tried to find the fee for number port-in, and the only thing I could find on their web page was $15 buried in this FAQ:
http://www.phonepower.com/wiki/Basic_Information
I assume you mean this.
Quote
Can I Try the Service Without Committing?
Yes, we do offer monthly plans with no contract and no cancellation fee!
If you do not wish to transfer your current telephone number to Phone Power to try out the service, we can also provide you with a new local telephone number.
• Note: If you select a New telephone number and then later wish to transfer your current telephone number to Phone Power, there is a $15 number change fee that is applied when the phone number is changed.
RJH_MI:
There was a $15 additional charge to my credit card. I assume this was for the number port, although I didn't receive a receipt for this charge.
giqcass:
Quote from: RJH_MI on March 21, 2014, 12:32:05 pm
I signed up using the obitalk portal and chose a new nuimber in my area. After the service was up and running, I sent an email to their billing department with the information that they would need to port my number away from AT&T. 3 days later and my number has been ported over to my new Phonepower service.
Did you get to keep the new number you chose? That would be good for a fax number?
RJH_MI:
No, The number I chose at time of signup was returned to Phone Power when my number port was completed.
I don't really have a need for a fax anyway. I don't think I have needed a fax machine in the last 5 years.
KenNH:
Regarding Porting.
I signed up for PhonePower through the ObiTalk link as well. I too was not given an opportunity to port. I chatted with a support technician and he told me that I had to contact sales and billing. When they were available, I chatted with one of their sales people. She told me that I needed to send an email to sales requesting to port in my number authorizing a $15 charge with the following information:
Number to port
Account #
PIN (for your carrier who currently has the number; call their support if you do not know it)
This is the email I sent to them:
Subject: Port Number to Existing Account
Please port my existing mobile number to my service with you.
Number to port: XXXXXXXXXX
Carrier: XX
Account #: XXXXXXXXXX
PIN: XXXXXX
PhonePower User ID: XXXX
I do *not* wish to keep the number assigned to me by
PhonePower, XXXXXXXXXX. I authorize a $15.00 charge to my credit card on
file for the porting fee.
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