Phone power for Obihai questions about the service.
giqcass:
Quote from: BravoKilo on March 17, 2014, 08:25:47 pm
I asked phonepower sales dept if I could port my number to their OBi unlimited plan and they said there is currently no support for number porting into their OBi plans. I am an existing Broadvoice user and confirmed there is no option to convert from Broadvoice to Phonepower-OBi plan and keep the same number either (I asked because phonepower acquired broadvoice).
I updated my list of features at the top of the page to reflect your comment.
RJH_MI:
I would like to clear up some mis-information about the OBI-Phonepower plan.
I signed up for it about a week ago. Before I signed up I called their support and billing departments to ask about porting my number over to them. While they confirmed that it could not be done at the time of signing up, they could do it after my account was signed up.
I signed up using the obitalk portal and chose a new nuimber in my area. After the service was up and running, I sent an email to their billing department with the information that they would need to port my number away from AT&T. 3 days later and my number has been ported over to my new Phonepower service.
So far I am very happy with the support that they have provided. It's nice to know that everyone you talk to will be from the United States. No off-shore support departments.
giqcass:
@RJH_MI Thanks for clearing that up. I edited the first post to reflect my error and I added the very helpful information you gave us about the actual process or porting your number.
bsdaiwa:
Quote from: giqcass on March 21, 2014, 01:38:52 pm
@RJH_MI Thanks for clearing that up. I edited the first post to reflect my error and I added the very helpful information you gave us about the actual process or porting your number.
Was there a cost to port the number, if so, what was it?
Thanks
BravoKilo:
I tried to find the fee for number port-in, and the only thing I could find on their web page was $15 buried in this FAQ:
http://www.phonepower.com/wiki/Basic_Information
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