Vestalink Call Quality
reltub:
Quote from: nedsobi110 on March 17, 2014, 03:38:07 pm
I just made the jump from GV to Vestalink. So far the call quality is not as good as it was on GV.
My experience has been different. I switched our landline from charter to an obi202+vestalink as sp1.
Before switching, we experimented for 7-10 days with just outbound calls to gauge the quality. The judgement was the quality was as good as, possibly better than, the quality provided by charter, so we ported our landline to vestalink. We have yet to have any problems with the quality of either incoming or outgoing calls (although a recent service outage is another matter).
Our isp is charter broadband and we're on their cheapest service.
mmm12:
We've been using Vestalink for a few weeks with incoming calls going thru Google Voice and then being handed off to Vestalink/Obi100. When calls connect, outgoing and incoming call voice quality is good. But about 25% of the time it takes a long time for GV calls to ring the Vestalink line compared to cell phones phones connected to GV. A fraction of the time, the Vestalink line never rings.
This morning, the Vestlink line wouldn't ring for GV incoming calls until I made a call directly to the Vestalink line. Would such problems be mostly on Google's side? I will soon contact Vestalink to see what they can do. I wouldn't trust this service for incoming calls without having GV also forwarded to a cell phone.
MikeHObi:
Quote from: mmm12 on March 28, 2014, 08:57:39 am
This morning, the Vestlink line wouldn't ring for GV incoming calls until I made a call directly to the Vestalink line. Would such problems be mostly on Google's side? I will soon contact Vestalink to see what they can do. I wouldn't trust this service for incoming calls without having GV also forwarded to a cell phone.
I saw a post that Vestalink was down for some period of time this morning. But generally if calls to your GV number forwarded to Vestalink result in the phone connected to the obi not ringing it is a problem with Google Voice. If available I would check Vestalink logs to see if they see the call coming into you and compare it to the logs that Google Voice has.
GottWhat:
I signed up for Vestalink about a month ago for our home due to the GV switch. We rarely use the "home phone" so we haven't noticed any issues.
The big mistake came when we signed my wife's grandma up for it. She always uses her home phone. Vestalink has been such a pain. Dropped calls. Incoming calls not connecting. Call forwarding not working. Long outages like this morning.
I regret ever using Vestalink. I will not recommend them again but have a contract with them for 2 years.
et_phone_home:
Quote from: mmm12 on March 28, 2014, 08:57:39 am
We've been using Vestalink for a few weeks with incoming calls going thru Google Voice and then being handed off to Vestalink/Obi100. When calls connect, outgoing and incoming call voice quality is good. But about 25% of the time it takes a long time for GV calls to ring the Vestalink line compared to cell phones phones connected to GV. A fraction of the time, the Vestalink line never rings.
This morning, the Vestlink line wouldn't ring for GV incoming calls until I made a call directly to the Vestalink line. Would such problems be mostly on Google's side? I will soon contact Vestalink to see what they can do. I wouldn't trust this service for incoming calls without having GV also forwarded to a cell phone.
I'm getting the same kinds of issues here. the 911 service they include is kind of useless when these kinds of problems, imo.
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