Google Voice support ending May 15, 2014, Google Hangouts transition
MikeHObi:
Quote from: MichaelLloyd on March 18, 2014, 03:32:57 pm
I think OBIHAI should send an email to all their users, so those depending on Google Voice aren't blind sided. Not everyone using an OBi device with Google Voice are active on this forum.
Anyone think this is a bad suggestion?
At a minimum, I would hope they would notify those users that have ObiTalk configured with their Obi and have Google Voice as one of the SP slots. They know those people would be affected.
MikeHObi:
Quote from: glb1945 on March 27, 2014, 01:53:10 pm
As I say, I'm a newbie: plain and simple. Other clients aren't at all in this same boat. Therefore, when OBIHAI publishes a new soon-to-come update with a workable solution to the firecracker issue, they should address the needs of individuals such as myself and the needs of clients with more complex phone systems. Two different departments.
If you go to the admin panel for you obi using ObiTalk there are links all over the place that talk about Google Voice going away.
If you are logged in and go to this link https://www.obitalk.com/obinet/pg/services/spoptions which is referenced on the left side of Obitalk under the name Approved Service providers. There are two companies which Obihai is considering as the replacement for Google Voice. One is Anveo, the other Phone Power. Each have various plans which you can pick from.
If you pick one of those plans, ObiHai will automatically configure the product you chose onto your Obi. You won't have to do anything other than fund the account for the choice you made.
Note the update that Obihai made was posted on February 11th in this thread:
http://www.obitalk.com/forum/index.php?topic=7264.0
giqcass:
Quote from: glb1945 on March 27, 2014, 01:53:10 pm
I agree that this is an "old" topic. But I haven't yet seen any "new" solutions from Obihai -- the official statements are almost as old as the original topic itself.
They Just added Phonepower as a new solution. I don't expect a Google Voice fix from Obi. Based on the subtext of their responses all they plan to offer are alternatives.
simpleAnswers:
Quote from: MichaelLloyd on March 18, 2014, 03:32:57 pm
I think OBIHAI should send an email to all their users, so those depending on Google Voice aren't blind sided. Not everyone using an OBi device with Google Voice are active on this forum.
Anyone think this is a bad suggestion?
I have and will always question Obihai's motive for not notifying it's users of this change.
When the announcement from GV was made, all Obi did was put out some low key useless blog post on their own site. They didn't even send out a notification to their users of the blog post at least.
Given that every Obi user is goaded to register with an email address, their motives for not notifying their users of this HUGE change has to be one of deception instead of oversight.
I know some other forum members might disagree, but by June 15th the price of Obi's will give a better indication to why nothing was said. They don't have any real alternatives. The Anveo deal was hilariously ridiculous in price and quality. The phonepower deal is better but still far off. Vestalink is making some of us nervous with their teething problems. Giving all those, I guess Obi figures it's best to say nothing.
I found out about it, by accident. When I was having issues with an upgrade and stumbled onto this forum looking for answers, only to see there was a train coming down the tracks and here I was worried about small upgrade issues.
giqcass:
Quote from: simpleAnswers on March 30, 2014, 12:31:37 pm
Given that every Obi user is goaded to register with an email address, their motives for not notifying their users of this HUGE change has to be one of deception instead of oversight.
I think it would have been a good idea to send email to their customers but they did post it on the blog, twitter, and Facebook. They didn't exactly hide it.
Saying "every Obi user is goaded to register with an email address" is incorrect. If you don't use Obitalk or the forum they don't have your email address. Neither one is needed. I set up my Obi without the help of either. It was only later that I decided to join the forum and gave them my email address willingly.
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