How to use Auto Attendant (dial in SP1 and access SP2)
giqcass:
You could see if dialing in to the device then dialing out the Obi echo test will work.
**9 222 222 222
If both services are working I'm a little perplexed as to why the whole thing isn't working. It looks to me like the Obi attempted to bridge the calls. I guess there "might" be a problem with the different codecs but it seems unlikely. It's possible to test that theory by only enabling one codec at a time well attempting the call. Then switch to the next codec ect. I tried looking at the HKBN 2b website but I wasn't able to find any useful information about their service. The English site isn't very helpful.
dpang:
The echo test (by dialing into the device via AA and then do a **9 222 222 222) would work. Audio in and Audio out is perfect. Only issue is that I can't hear any audio from the HKBN (SP2, by dialing **2 #######). I know it rings the other side.
Also, it works perfectly if I use call any Hong Kong number via HKBN directly using the phone attached without going thru' the AA) Audio works and even DTMF signal works as well.
I am a bit puzzled as to why. Which codec and on which side (SP1 or SP2?)
giqcass:
A good place to start might be to find a codec that is known working for both providers. Then disable all the other codecs for both services. The point is to force the Obi to use the same codec on both sides of the call to see if some kind of mismatch is happening.
dpang:
From Where I can setup the codec for either SP1 or SP2?
drgeoff:
Voice Services, SP1 Service, X_CodecProfile select A or B. Then Codecs, Codec Profile A (or B) list the various codecs with an 'Enable' tick box for each one.
I don't know if the OBi bridges the calls after decoding the audio back to linear PCM and encoding it again or if it does directly pass the encoded audio from the first leg to the second one.
Does looking at Status, Call Status while such a silent call is in progress shed any more light?
Navigation
[0] Message Index
[#] Next page
[*] Previous page