vestalink and google voice
pothound:
i'm signing up to vestalink,and i have googlevoice in sp-1. i signed in on phone power and obi automatically put it in sp-2. i need to remove it and put vestalink in sp-2. if i am successful, i will have google voice on sp-1 and vestalink on sp-2. without dialing extra numbers how do i pick vestalink over google voice? i do not want to lose google voice in case they make a last minute change. thank you
pothound
drgeoff:
While the OBis are remarkably talented pieces of kit they are currently unable to read minds. :(
Without dialling extra digits (eg the **1, and **2 prefixes) the only way the OBi can know which SP you want to use is to tell it which numbers or number ranges you want to go out via a certain SP. That is done with digit maps, dial plans, OutBoundCallRouting. Some or all of those need to be customised to your specific requirements. You can either spend some time (likely to be substantially more than a few minutes if, like myself, your IQ is less than 200) reading the relevant parts of the OBi Device Administration Guide or give details here and hope that some kind person will provide the strings you need.
gderf:
Or you can just use the OBiTALK interface, edit which SP you want to be the default for outgoing calls, and put a check mark in the box next to "Primary Line for Outgoing Calls."
giqcass:
Quote from: gderf on March 22, 2014, 07:14:39 am
Or you can just use the OBiTALK interface, edit which SP you want to be the default for outgoing calls, and put a check mark in the box next to "Primary Line for Outgoing Calls."
I second this idea. If you plan to use the Auto attendant you may want to make the change there as well.
Quote from: drgeoff on March 22, 2014, 06:57:01 am
You can either spend some time (likely to be substantially more than a few minutes if, like myself, your IQ is less than 200) reading the relevant parts of the OBi Device Administration Guide
I have spent hours reading that guide and I still have a lot to figure out. I think the "guide" is speaking a different language.
pothound:
thank you for your help.
i receved a congratulation from ryan tilton for using his service, but i'm not configured to anything. it is evidently beyond my intelligence to configure his service to my obi100. sp-2 is what i want to use. not enough clarity here. missing a few steps. i only have time on weekends. no support. i couldn't get passed the provisioning screen.
pothound
Navigation
[0] Message Index
[#] Next page