Phonepower vs anveo vs vestalink
evrk:
Hi, so after searching, I haven't really found a thread that compares these three options, which sound like the ones people are most interested in.
Here's my situation. My number is ported to GV, but due to latency, I'd like to port it to a new provider, so it doesn't have to skip and jump to get to my home phone.
I'm concerned about call quality (which hasn't been THAT great with GV, on a semi-fast DSL connection in Michigan), cost, and stability over the long term.
COST
It looks like Vestalink has the best prices at all plan levels, but will the prices stay the same after the first year?
Anveo has the worst prices, followed by PhonePower, but both of these seem like more established companies, so maybe it's less risky porting to one of these. PhonePower confirmed in a chat with me that the prices would renew at the same price, next year.
QUALITY
After having a so-so experience with GV, I'd really like these calls to be of better quality. As such, I'm definitely hoping to port to my new provider, so I don't have issues with the jump through GV slowing things down.
I know I can set up trial accounts with these companies, which I'll probably end up doing, but I'm wondering what people's opinions are on which of these have good call quality.
STABILITY
People are saying since VestaLink it's a young company, it could potentially fail, or might not handle the load of calls, which makes me worried about porting over to them. I would be less concerned about porting to the other companies. Thoughts?
ceg3:
I'll let the rest debate the particulars of your questions. I ported to Vestalink in January and I'm happy with them. They have been around about 4 years under the name Intelafone. Just this past weekend they began a beta upgrade of their network, adding features. I can't say what will happen to your rate after the first year, but if you are interested in their current rates note their website states they end 3/31/14.
evrk:
Actually, just got an email from Vestalink saying that the rates you start in are the rates that you'll stick with, which is good to know.
If you don't mind me asking - where are you located and what kind of internet connection do you have? Any dropped calls or delayed voice or rings? Thanks for your input!
TonyTib:
My thoughts so far:
-- I have had an Anveo personal DID + E911 for several years, and have been happy with it, but their outgoing rates don't match my calling patterns
-- I think the Obi auto-provision is good to have, but I prefer to manually provision (it's not that hard, and gives more flexibility. If I didn't desire flexibility, I would have stayed with Ooma)
-- In my limited testing, Vestalink had good quality (noticeably better than GV or Localphone), although that's based on 2 half-hour calls.
-- I'm probably going to go with Vestalink for my main provider, with Localphone for backup plus the Anveo DID (I might drop the Anveo E911). I'm not planning on porting my GoogleVoice number for a while because I do have some stability concerns about Vestalink.
-- The big unknown: I haven't done testing with GV incoming calls (GV forwarded to one of my DIDs) yet; if the rest isn't acceptable, I may have to re-think my plans.
ceg3:
Quote from: evrk on March 24, 2014, 01:18:52 pm
Actually, just got an email from Vestalink saying that the rates you start in are the rates that you'll stick with, which is good to know.
If you don't mind me asking - where are you located and what kind of internet connection do you have? Any dropped calls or delayed voice or rings? Thanks for your input!
I'm in N.C. and I'm on a cable connection. I didn't mention the locked in rate, which I have, because I thought that was a one time thing that ended a while back. My numbers up and down are very good and consistent, which I think is a must with VoIP, Netflix, and similar usage. I was using GV and I have experience with Magic Jack and netTALK, both of which sucked for me. I also used Lingo for two years and they were pretty much perfect the whole time, but their fees and taxes saw a cheap rate creeping upward with time.
I talk with my brother on my Vestalink setup and he has Vonage. We have had the best call quality I've experienced since leaving Lingo. A premium service such as Lingo is great, but I have an unlimited account now and am paying a fraction of what I was paying Lingo for 250 minutes.
There are lots of solutions, but I think Vestalink is good and working to improve.
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