New Setup no phone line light or dial tone
Reena:
No Dialtone on phone to configure new OBI202
I am trying to add the new OBI202 I recvd, I have connections exactly as mentioned. Power LED is green and next one blinks intermittently showing some data exchange but Phone LED is not lighted up. I replaced wires exactly to a provider instrument that was working.
What is wrong? I cannot dial anything to get IP Address to add the device ..
It is powered and connected presently
MikeHObi:
Quote from: Reena on April 01, 2014, 11:05:05 am
No Dialtone on phone to configure new OBI202
I am trying to add the new OBI202 I recvd, I have connections exactly as mentioned. Power LED is green and next one blinks intermittently showing some data exchange but Phone LED is not lighted up. I replaced wires exactly to a provider instrument that was working.
What is wrong? I cannot dial anything to get IP Address to add the device ..
It is powered and connected presently
Make sure the phone cord you are using to attach your phone to the obi is plugged into the #1 port on the obi and that there is nothing wrong with the phone cord or plug.
Reena:
Yes it is connected to Port 1 and the same phone and cord works with the old phone adapter. Should there be dialtone to dial *** numbers? I have not yet registered in obitalk. Sent a support e-mail but no reponse it has been 10 Hours.
MikeHObi:
you should get dial tone even if it isn't regsitered as it simulates it. Sounds like you may have received one that either has a bad configuration or is defective.
Reena:
I am not able to reach the vendor I bought it from. What is OBHAI policy of getting a replacement and how do I approach it?
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