vestalink not configured

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pothound:
i have vestalink on an obi100. it works but it says it is not configured. i have google voice on sp1 and vestalink on sp2. any advice would be appreciated. thank you
pothound

CLTGreg:
This happened to me on a 202 when provisioning the new Anveo deal. Had to cycle the power on the Obi then it was fine.

pothound:
thank you
i cycle the power on the obi without results. i went to expert config. just to look at it, and i found many red exclamation marks. this is beyond me. sp-1 is showing google voice as registered. sp-2 is showing vestalink as not configured. yet it works. i would like to reset the obi100 by using ***8 then 1 and reconfiging vestalink using his advanced method. i don't want lose my phone service doing this. what do you think?
pothound

gderf:
Did you use Vestalink's web widget to configure your OBi? If so you may want to try configuring it yourself via theOBiTALK portal and the SIP credentials you can get from the Vestalink BYOD page https://www.vestalink.com/byod.php

CLTGreg:
I agree with trying manual setup. The only time I have seen this message is with auto-provisioning which I detest but had no choice with my second Anveo account.

Barring that open a support ticket. Obihai may be pretty quiet here but I've always had fast turnaround with tickets. Hard to say where the solution is if manual doesn't work.

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